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Netflix 4K and v17

Ugh! Been having problems on my LG OLED Netflix app. 1080p worked fine but when I viewed 4K it would get about 15+ mins into a show and then start giving an error.  If you tried to resume it would play about 3 secs and error again.  FINALLY traced it to v17 (MR2 or MR3).  I had Web Filter: Allow All.  As soon as I changed to to None it worked fine.  Tried the Netflix exception and still had the problem. I had been running v16.05 until v17 MR2 came out and had no problems. Weird.



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  • Hi Michael, first let me apologize for the post above. It comes across as rude and offensive now that I am reading it after a few days. That was definitely not my intent. You are one of the few sophos employees that engage with us on regular basis and my intention was not to prove you or anyone else wrong. I am always grateful to sophos for the software that they provide and every time I get involved in a discussion, its with the hope to make the software better for all of us. 

    XG has great potential and I like it more now that I use it as my main firewall. My main complaints about its shortcomings are not because I want to bash sophos or XG in particular, its because we are not in v5/6 era of astaro where they took a bunch of open source daemons and tied them together with proprietary gui. A few open source firewalls provide functionality pretty close to what SG/XG offers now for free. Its a matter of how much you want to get your hands dirty and ofcourse the av scanning capabilities that only sophos can provide. I don't want sophos to get comfortable and take their foot off the gas while others are catching up. I want cutting edge technology that I know sophos is capable of providing if it focuses on what it does best.

    I am all for new technologies and there is nothing wrong with snort openAppID. I cringe at the fact that sophos already knows how to classify certain things and then they go and try to redo something that has already been done by their own products. This has been happening over and over when you compare SG and XG where it seems that SG never existed and sophos doesn't even know what its own products are capable of.

    Again, thank you for contributing to this forum and I for one always appreciate your feedback and expert insights.

    Regards

    Bill

  • No problem - I have often sent things that, when I read them after, did not use the... best tone.
     
    I know little about snort or openAppID or the underlying data that either UTM or XG uses in the packet-sniffing.  I mostly know what the http proxy does.
     
    I also have a particular hate for NetFlix.  They connect directly to IPs, every country has its own list of IPs, they do not use a user-agent, they say the mimetype is "application/octet-stream", and they use range requests.  And because NetFlix is viewed as a "home" application, and it is mostly Home License (eg free) users complaining about it, yet it is also high profile, it has a struggling priority level.