After MR7 , IPS Pattern fails to update 3.13.89

Alda,

when I opened this thread, I upgraded XG from MR6 to MR7 because IPS pattern was not updated correctly. Sunday morning I formatted the unit, installed mr7 from ISO and performed the restore config. WAF and Client Authentication are in failed status and even Sophos now.

I guess that something from Sophos Cloud (from where the updates come from) or maybe something on MR7 is broken.

Thanks for your advice!

Hi All, 

We were able to check this issue and found that the issue is with the UI and as per the logs we have concluded that the pattern is updated to the latest version. We believe that this issue will be sorted out after the next IPS update. 

There will be no impact for the customers experiencing this issue and you may ignore the "Failed" status for now until the next update.

Reference: NC-21583

Thanks Aditya,

and regarding the mail problem?

Are you investigating?

The problem is:

With MR7 the mail server stop receiving mail. The XG is configured as Transparent proxy for smtp.

Thanks

Thanks Aditya Patel for updating us.

The same behavious applieas to also WAF, Client authentication and AV patterns?

Thanks

Andrea,

please open a new thread. One question per thread.

Thanks

HI lferrara;

Yes, the same applied for WAF and AV patterns.

Aditya Patel said:

HI lferrara;

Yes, the same applied for WAF and AV patterns.

 

After this night all issues were self fixed ;-)
IPS is updating now, and e-mails are coming out!

THX

My brand new XG built from 5.7 mr7 iso has all but WAF up todate.

So does my main XG, WAF last updated Jan 2017.

Not using WAF at the moment so no great issue for me.

Ian

The situation today for me is still bad.