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Did the RAM limits change for Home edition for 16.05.2 to 4GB?

MichaelHigginson

Did the limits for RAM on Home edition get changed with SFOS 16.05.2 MR2? I'm only seeing 4GB after update. Still only showing 4GB after rolling back to SFOS 16.05.1 MR-1. I was seeing 6GB usable before upgrade.



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  • 0 in reply to sachingurung

    Hi Sachin, are you saying you guys can't see the 6GB memory switch in the kernel boot options? Everyone has posted ALL and ANY information requested by sophos. I cannot believe that you guys cannot replicate this issue in the lab. I am running XG in a vm with only 4GB ram otherwise I would have been glad to give you access.

    Why don't you tell the developers to remove the 6GB switch since they can't find any problems on their end and after doing that, mysteriously ALL the problems on our ends will disappear also... easy peasy 

    I know you are only relaying messages and thanks for taking the time but I know Sophos is better than this.

    Regards
    Bill

  • 0 in reply to Billybob
    I just messaged them and offered to give remote access.
  • 0 in reply to Kevin Brierly

    I was able to replicate the issue in a VM that I gave 8GB of RAM in an earlier post. Others should be able to replicate it as well I think.

    community.sophos.com/.../326292

  • 0 in reply to MichaelHigginson

    I spun up a vm and was able to get a memory map with the issue as well. If i could figure out how to get a second home license i'd put XG on it and let them go crazy.

    Hopefully they can work it out from the one person that's offered up access. As stated a couple times now i think they have everything needed to know what's wrong, they just need to come up with a fix. Be it changing the home license limit to 8G, or calculating mem= to take into account memory maps, or using a memory balloon time service to consume the extra memory

  • 0 in reply to sachingurung

    I have just upgraded a Test VM from 16.05.1.MR-1 to 16.05.3.MR3.SFW-183

    VM had 2 CPUs and 8GB assigned to it. (VMWorkstation)

     

     

    last reboot and look - Memory limit has changed! Sophos, I find it hard that you cannot replicate this issue, even in a VM Environment.

     

     

  • 0 in reply to sachingurung

    sachingurung said:
    Hi All,

    We haven't received any volunteer to provide us both, Access ID and the SSH access to their appliance for investigation. Our Dev Team cannot really proceed further until we find a machine to troubleshoot, that has this issue ongoing.

    Thanks

    I am in my second day of using XG, not sure what an access ID is or where to get it, but if you DM me instructions I will provide for my bridge mode XG running on tin.

  • 0 in reply to BrianHawkins1

    BrianHawkins1 said:
    I just messaged them and offered to give remote access.

    Did they take your offer and actually look?   Any feedback?  .. at least acknowledging that there is a problem.

    Thanks!

  • 0 in reply to DavidWilliams1

    Yes they are looking into it, I just enabled SSH on my WAN so they could connect, I had already given them support token access last week.

     

    Brian

  • 0 in reply to sachingurung

    Hey

    Any updates on this issue from Sophos, its been a long time and the issue has not been resolved. 

  • 0 in reply to tom greene

    I've given up on Sophos for a couple reasons now so sorry I won't be able to help anymore. I am reinstalling my firewall with OPNSense soon as i'm done posting this.

    One being although i have a compatible atheros 9K(AR9462) card installed it won't use it. I can modprobe and get the interface wlan0 interface to show but nothing sees it.

    Two being the incredibly slow response to fixing an issue that i gave a COMPLETE explanation on a month or so ago. 

    Only thing i'll miss is the better antivirus defs, but that's life. 

     

    I wish you all well. It really is a decent product but i've been disappointed with it's limits on my own firewall system.