Dear Sir,
After upgrade to V16, XG can't block Line Messenger.
Although it shows block log on XG, but user can use Line as usually...

When I roll back V15, it works perfect.
Anyone know how to fix it?
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Hi All,
Line messenger is not blocked via v16. Support should be reported if you face the issue.
ShunzeLee I understand that v16 was not competent to block Line application. Please submit a case in support to get a new signature available to block Line. I think you have a language constraint with English, I would like to guide you that words like "it Su**s" in your last reply should not be used on a global platform.
This issue is addressed with the next release for BUG ID
NC-12687 at 16.01 MR-1, which could be available to you shortly.
Thanks and happy learning
Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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Hi All,
This issue is now resolved in V16.1.2 which is MR-1 , kindly update and check if the issue persist .
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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