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Slow VLAN to other VLAN file tranfer

Raffty Canete

Hi,

Does anyone experienced slow connection on VLAN to other VLAN file transfer? But when I use copy or transfer files using the same VLAN I dont have any issues on speed it can reach more that 100MBps, please note that I don't  have any policies yet that might trigger the slow bandwidth connection such security scanning. Both my Sophos and Core switch have 1500 MTU and both connected on 10GB ports as uplink.

Thanks,

Raffty



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  • 0 in reply to lferrara

    Hi lferrara,

    Yes, I already did created a ticket and I am waiting for the support together with the local support.

    Ports are already configured in Full Duplex, in terms of 10GB switch capability, I already tested that, the switch can handle 10GB speed and I already tested that. If my servers and client are on the same VLAN, I dont have problem with speed at all, the only problem is when they were in separate VLAN's. Also tested a separate test environment not using my production switch and I still enocunter the same issue. Therefore, I can now conclude that this is not an Internal issue. Thank you so much for your help and ideas Iferrara.

    Thanks,

    Raffty

  • 0 in reply to Raffty Canete

    Hi Rafty,

    @Varun, in the FW-rule statistics; the "In/Out: amount of traffic (in bytes) coming in or going out" is calculated over time which amounts to what traffic did pass through from the FW-rule. I think that's not the problem. Check #4 in my guide here.

    Take SSH to XG and go to option 4. Device Console, Run a command, system diagnostics utilities bandwidth-monitor

    Monitor the throughput rate on the VLAN interface. If the amount of traffic rate on a particular interface breaches the threshold value then the issue might be high transmission rate.

    Thanks

  • 0 in reply to sachingurung

    Hi Sachin,

    Below is the result of the bandwidth monitor command.

    Thanks

    Raffty

  • 0 in reply to Raffty Canete

    Thanks Raffty.

    The output from bandwidth command is executed during a huge network traffic? I mean, did you execute the command while you tried to move let's say 200 GB of file from one VLAN to another?

    I am sure that there is a bug on the FlexiPort module (not HW but SW)

    Thanks

  • 0 in reply to lferrara

    Hi Luk,

    When I run the command, I am in the production mode. Therefore, my users probably did transfer files from their PC's to respected servers they used. Thank you for pointing this out that this should be a Sophos issue. On my perspective, it's not just bug in the flexiport, I think it is in the Sophos routing because I also tested before the built in port of my XG, I used the 1GB port as my LAN port and simulated the same scenario transferring files from VLAN to another and I still encountered the same issue. Please note on this test, it was purely separated in my production, therefore my production internal switch was not involve, only 1 switch and 2 clients configured connected in different VLAN's were used. :)

    We are an entertainment media company that's why transfer speed is very critical on our end and I did not expect that I will be encountering this in Sophos, when I was still using the opensource PfSense as my firewall I did not experienced this kind of issue before. I was also been supported by our local Sophos Support partner and they said they will escalate the issue to the 2nd level support.

    Thanks,

    Raffty