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Running Remote Desktop Gateway using WAF?

Hi!

I'm trying to migrate from UTM to XG and I can't get my Remote Desktop Gateway working.

In my network, I've got a Win2012R2 server which hosts the RDG-, Broker- and Webgateway-role.

In order to access it from outside of my private LAN, I've created the following business application rule (basically as I did in UTM):

  • HTTP-Template
  • hosted address: (my WAN port)
  • HTTPS: enabled
  • Redirect HTTP: enabled
  • Listening Port: 443
  • Certificate: (selfsigned using the correct FQDN)
  • Domains: (same as in the certificate)
  • protected server: the private IP of the server in my LAN
  • authentication: none
  • allow from: Any IPv4
  • exceptions: none
  • Application Protection: none (also tried a self made rule containing only "Outlook Web Access")
  • Intrusion Prevention: none
  • Traffic shaping: none
  • disable compression: off
  • rewrite HTML: off
  • pass Host Header: on

Now, if I access the server's Remote Desktop webfeed (https://myserver.mydomain.com/RDWeb/Feed/webfeed.aspx) or it's main URL (/RDWeb), I can access its ressources without problems or certificate warnings. Windows even creates shortcuts for the published RemoteApps.

But whenever I try to actually *use* the gateway (for accessing workstations in my LAN) or one of the RemoteApps, my client tries to connect a couple of seconds without success. It simply says "Cannot connect. Please check your connection".

I'm not yet very familiar with XG's log structure but so far I haven't seen any blocked packets or something similiar. I've even set up a rule that allows the Terminal Server to access the WAN zone without any authentification.

When I'm inside my LAN, everything works perfectly, as well as when using UTM 9.

Is there anything I could try?



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  • I have tested from client to rds host (via clipboard). While using rdp (Port 3389 - without gateway) I get  a rate of about 15 Mbit/s (whole isp upload). While using rds gateway and implementig WAF I get a rate of about 20 - 80 kbit/s. Drive mapping (rdp > local resoruces) will also not be usable - you have to wait several seconds just für browsing files.

  • Hello

    Many thanks for your post, i have been able to activate WAF for RDWEB/RDGATEWAY !

    but i have to issues unsolved (it works with a simple NAT)

    • UDP on port 3391 is never activated with WAF rule on RDGATEWAY, which is annoying as UDP increase smoothness of animations
    • new HTML5 client can't connect with WAF rule on RDGATEWAY

    i think i will open a case at support... exept if somebody has any idea ?!