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Performance Monitor Always Orange, Y?

Big Ray

Hi,

From day one even when I was beta testing my performance monitor is always orange, Does anyone know Y? The only thing the help says is "Warning Load Average is between 2 to 5 units" What does this mean and is it normal?

Thanks



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  • 0
    I know this is an older thread but I figured I would post this here for anyone who has this annoying orange indicator. I just spoke with our Partner rep and had a technical engineer on the line and I asked him if there was a way of making this green or if it was a bug and he explained how this works.

    It calculates the average (the orange line) based on the usage of that day. So say you have very little usage in the morning until mid afternoon and then all your kids get home, that average is higher than the morning so you're now exceeding it. While not technically a bug he did say they have been asked and will more than likely implement a way to set your own average as they too want everything to be 'green' when there isn't a real problem.
  • 0 in reply to WayneBoyles
    Thanks for bringing it up with the partner but the technical engineer wasn't necessarily forth coming in his assessment. The icon will turn yellow pretty much immediately when the load average goes above a certain threshold and its not the same as average throughout the day. You can run TOP on console and can observe the high loads yourself.

    The firewall needs tuning as load averages are really high even when XG is not doing anything. XG also runs weird daemons like telnetd etc that nobody in their right mind runs on ANY firewall. Just look at the number of sleeping processes... almost twice as many as UTM and still doing less than the UTM. This bloat in the code will only get bigger when they add more stuff from the UTM to the XG.

    Resetting your own threshold is not a solution to this problem for average users. I like to know when I am redlining my engine, not raise the threshold so it doesn't look like its redlining. XG needs tuning and hopefully they will tune it before the next release... but only if they admit this is a problem and not come up with fancy excuses/fixes like moving up the threshold. Its ok for a firewall to run with yellow icon under extreme loads but that should not be the norm.
  • 0 in reply to Billybob

    Billybob,

    Well so much for this being fixed in the next release, I find it funny that Sophos themselves show screen shot with the PM orange and they still have not fixed it.

  • 0

    same problem here. on SG210 after fresh installation.

  • 0 in reply to MarcoScholl

    Same here, I am using VMWare on an ESXi 6 host with the max usable 4 CPU's set on the VM, with 6GB of memory, fast SSD disks.  My performance monitor is always orange!  I've got a 100MB/Sync link (fiber internet).  Performance is always orange even when the firewall is mostly idle.  

  • 0 in reply to JoeChurch

    Its a bug from what I understand and like you I had the same problem. According to whats posted its not a top priority for them to fix this so we can just keep thinking something is wrong when in fact there maybe nothing wrong or maybe there is something wrong or maybe there is not, You get the idea. that's like having an oil light in your car to protect your engine but you can't rely on it because there is a bug in it and the manufacture does not think it needs to be fixed at this time because of other things that need to be worked on. In my humble opinion if Sophos does not have time to fix the bloody thing remove it from the dashboard because at this time its useless and makes us all think there is something wrong.

    End of rant.....

  • 0

    I have it installed on a Hyper-V machine, 4 cores 8GB RAM, and 60GB SAS drive allocated. Processor is an E3-1230v3. Connection is 150/20mbps. 

    I periodically see an orange performance indicator but for the most part it is green. 

  • 0 in reply to ChristopherButler

    Thanks for sharing your setup. I also have it installed on Hyper-V however I only allocated 2 cores and 6GB of RAM, Maybe that's my problem y I am seeing orange all the time. How are you allocating 4 cores to a CPU that is only 4 Cores? Does that not leave any cores for the host? I am just learning VMs as this is the very first VM I ever setup so maybe I can learn something here

  • 0 in reply to Big Ray

    Sorry for the confusion, I used the wrong term. I assigned 4 vCPU (virtual processors) to Sophos. Hyper-v doesn't dedicate those processors to the VM, it will manage the load across all available cores. 

  • 0 in reply to ChristopherButler

    Thanks for the response. I am a VM newbie and what I am trying to figure out is can I assign 4 vCPU to the VM in Hyper-V and the host will still run OK?