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[garner] konstant 30% CPU, resolve Cache error

StefanS

Hi there,
Sophos XG230 and v19.01.
We have here permanently 30% CPU from garner process.
Looking closer with "tail" you can see the following.

usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_GW_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed
usercache_output: resolve_gr_cache for FW_PBR_MODULE failed

I think that is not correct.
How to get this problem solved ?

thx

Stefan



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  • 0 in reply to StefanS

    Thank you, we will check and revert you soon !

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • +1 in reply to Vivek Jagad

    Hello  

    So here are the points of investigation: 

    1.)  Logs appearing in garner.log are related to the *resolver-failure for such migrated-policyroutes

    2.) About the high-cpu usage of garner post-upgrade - with the current enabled-logging, apparently this utilization is expected, So I hope you have disable the unnecessary logging on the local reporting as discussed previously. 

    *Note: these resolve-failure do not contribute much to garner-load as you suspected !

    Workaround/Suggestions:

    Convert migrated policy routes to sdwan-route and delete migrated policy routes

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

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