XGS Central registration via a Parent Proxy

Question

Hi Guys, 
 We use an XGS firewall with a parent proxy. Unfortunately, the registration in the Central Portal does not work as a result. Is it somehow possible to realize this? Best regards Marcel

MayurMakvana · Answer

Hello Marcel, 
 
 Greetings! 
 We should be able to do it. Just make sure that the domains are allowed on parent proxy. 
 You may collect the tcpdump on port 53 using below command to get the domain on which the firewall trying to reach. 
 tcpdump ' port 53

LHerzog · Answer

Hi, please check, the certificate of this domain has been renewed today. 
 Probably one of the reasons for the issues. 
 Sophos had some trouble with their central services recently.

XGS Central registration via a Parent Proxy

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