Malware 'Unscannable' was detected and blocked / *ALERT* Sophos XG Firewall - HTTP virus detected

Same Problem, today. Maybe Antivirus Database Update are corrupted.

Thanks for sharing! Any resolutions or fixes you guys had so far? 

There was an issue with a XG AV pattern update. 

A new AV pattern was been released to resolve this. Your device should update to the new pattern automatically, but you can also force it from the UI. 

Thank you! Can you share some source link Sophos informing an AV Pattern has been released to resolve this issue? 

I found some way. I send to here for discussion to fixit
Reason: malware enabled on my FW rule to handle endpoints, using the sophos engine.  Sometimes the sophos AV pattern update fails.  When this happens, it breaks access to the web. if turn it off it fixes

Some way I find on Internet, I send here to disscuss

Note: I do nothing any of the methods below

Inspect:

tail -f -n200 /var/tslog/up2date_av.log

# Solution 1
Try to stop and restart AV service?

# Solution 2
1. "mv /content/u2d/pattern /content/u2d/pattern.org. This will rename the pattern file to pattern.org.
2. Now update the pattern files with the GUI using System > Administration > Updates.

# Solution 3
1. change the malware engine from sophos to Avira - in the GUI under System Service --> Malware Protection
That should temporarily fix the problem.
2. Just run the command
mv /content/u2d/pattern /content/u2d/pattern.old
3. click update the patterns in the GUI again, that pattern file should be recreated.
4. don't forget to change back to using the sophos malware engine.

# Soution 4
re-image the device and restore from backup

Thanks Long Nguyen3 - so you only stop and start the AV Service?

Pls check log file: tail -f -n200 /var/tslog/up2date_av.log, if Av update fail, the first way doest fixit

https://soph.so/FJx1BL

https://soph.so/FJx1BL

Thank you so much!!