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Unable to authenticate SSL-VPN - but Userportal & IPSec works - ver19.0

dirkkotte

Hello, we have a peculiar effect.
We received a username/password error from AD when using SSL RAS VPN.
IPSec-RAS-VPN and user portal work.
We tried the "old" open vpn client and connect 2.2.xx
We chose a very simple password: Kxxxxxxx45#... to no avail.
I'm running out of ideas...any advice?

greetings, Dirk



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Top Replies

  • in reply to LHerzog +1 suggested

    Password issues should only occur in Sophos Connect not the OpenVPN client. So likely SFOS is blocking it. 

    Check authentication services settings, if you selected for SSLVPN the correct server. 

    Jump to answer
  • 0 in reply to emmosophos

    Hi Emmanuel,

    I'll have to check with the customer next time I'm on site.

    Greetings, Dirk


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • 0

     , we have verified the SSLVPN RA with AD user authentication using SCC  with XG on v19.0.GA, did not see any issue and it works fine; if you are still facing this issue, please log support ticket with your topology, all the required configs being used/screenshots and logs related to sslvpn, access server