Hi,
We have setup proxy on client computer for the sophos xg and AD SSO in place and it just works fine; user starts browsing, gets seemlessly authenticated via AD SSO and surfs on...
Now my organization wants to get rid of proxy settings, the traffic goes to the router and the router segregate internet traffic and sends it to sophos but sophos is not passing traffic. When i checked logs, i found out that there is not log from the specific user and when i check the authentication logs there is not authentication request either for that user. Once i add proxy, AD SSO kicks in, user gets authenticated and now its synced into Sophos. Now if i even remove the proxy the browsing is just fine.
What can be the reason that when traffic from a new AD user directly reaches the firewall (and not via proxy setup), it does not get authenticated and does not get internet either. How can i make this work.
I hope i am making sense, if not, please feel free to ask any question.
ps. i even tried setting up Sophos as gateway IP for the client and still no good.
regards,
Moeed
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