SOPHOS CONNECT CLIENT CANT ABLE TO PING OR ACCESS REMOTE NETWORK

Hello Renjith,

Thank you for the tcpdumps.

I do see the packets Request and Reply.

I would recommend you to open a case with support to get this check so they can check live with you!

I see the packets from 192.168.100.5 are going out Port4 but this should go out Port1.

If you start the capture from the SSL VPN client 192.168.100.5 and listen in Wireshark on the computer 10.90.90.87, you don't see anything in there, right?

Regards,

If you start the capture from the SSL VPN client 192.168.100.5 and listen in Wireshark on the computer 10.90.90.87, you don't see anything in there, right?

yes i can see ICMP echo request and reply on 10.90.90.87 PC

Ok Appreciated your support on every my en-query so once i solved my issues with support team definitely i will reach you back my brother...

Hello Renjith,

Thank you, please provide me the Case ID, so I can follow-up!

Regards,

Hello  Emmanuel

Case id as bellow

03415747

Thank You

Hello Renjith,

I have left a note in the case.

Regards,

Hello  Emmanuel

Finally its solved from Supporting Team. One of the engineer contacted me and solved the issue, The issue solved by enabling routing precedence for vpn

system route_precedence set vpn static sdwan_policyroute

No i can reach out all internal sub-net from my office. it was a nice experience for me

Thank you for you cooperation and support appreciating you all efforts to solve my issue

Hello Renjith,

Thank you for the update, and updating the steps that solved the issue.

Regards,