HA doesnt work in any conditions

Question

Hi All, 
 i&acute;m new in this Sophos world, and i have problems with the HA between two Brand new XG135. 
 There is no way to initiate the HA....any suggestions?

LuCar Toni · Accepted Answer

Peer Administration IP is a way to access and manage the other appliance. If you stop a HA, the aux will loose all interfaces BUT the peer adminstration. So you are still able to access the aux remotely. 
 
 Both appliance cannot have the same IP as a peer administration. That means, you cannot access the webadmin on both appliances via Port7 and have the same IP on it (172.16.16.16). 
 Workaround would be: Give AUX .17 or give primary .17 and create the HA. 
 
 Your approach is somehow different from the "basic doing" but a valid case. 
 Most customers give the AUX a IP in there Network and patch it into the network. Accessing the aux via the new IP and rebuild the HA.

emmosophos · Answer

Hello Stefano, 
 Thank you for contacting the Sophos Community! 
 Most likely the issue is because the appliance is set in Bridge Mode. 
 https://support.sophos.com/support/s/article/KB-000035744?language=en_US 
 * HA is supported in Bridge interface when you configure Bridge from GUI interface page. However, if you run the wizard on Bridge mode after configuring HA, HA will be disabled. 
 Could you please take a screenshot of your interfaces? 
 Regards,

HA doesnt work in any conditions

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