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Can't connect to the Internet

Hello Team,

I'm currently using Sohpos xg 230 but lately it has been really slow. This is how the network to designed, I have 2 ISP's(First WAN IP 41.x.x.29/30 & 105.x.x.24/30) terminating on the Sohpos on PortA2 and A5 while using PortA4 as my LAN Port. The interesting part is traffic originating from LAN "Ping" can reach the Sohpos WAN IP (41.x.x.30/30 & 105.x.x.25/30) but can't reach the ISP Gateway which is 41.x.x.29 & 105.x.x.24.

Please assist

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Top Replies

emmosophos over 4 years ago in reply to Adam Adam +1

Hello Adam, Thank you for the follow-up! Oh then it sounds like the Xg might be locking up or hanging! However when this happens usually you can't access via SSH either or console in. Please try…

0 emmosophos over 4 years ago in reply to Adam Adam

Hello Adam,

Did you run the commands I mentioned above?

Regards,
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0 Adam Adam over 4 years ago in reply to emmosophos

Not yet will share my result once done.

Thank you.
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0 Adam Adam over 4 years ago in reply to emmosophos

Good day Emmanuel,

How possible is it to get a training on xg firewall from Sohpos Engineers.

Regards,

Adam Adam.
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0 emmosophos over 4 years ago in reply to Adam Adam

Hello Adam,

For training, please follow this

https://community.sophos.com/xg-firewall/f/recommended-reads/115874/interactive-training-course-on-xg-firewall-v18-0

and check also this URL

https://www.sophos.com/en-us/company/training.aspx

Regards,
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0 Adam Adam over 4 years ago in reply to emmosophos

Received, Thank you
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