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I am using XG v18 and getting intemittent connection drops - how to find the root cause.

I have a simple home setup using V18. (WAN to LAN with IPS and web-filtering) Seems to work fine, except few times a day I loose connection to internet for 20-30 seconds (about 10 consecutive ping drops if I leave a ping running). I know my internet on WAN is not dropping as I have a device on wan which do not drop pings or loose connection. 

Need some help in trouble shooting. I suspect may be IPS or blocking kicking into block all of my outgoing traffic for few seconds. What logs to look for. need some help please. Do we have a troubleshooting guide for this type of drops. Do we have a troubleshooting guide?

Thank you,

- Sam



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