KBA 135412 - access to User/admin Portal - Local service ACL exceptions are not working

Hi lukg and shando1987,

Could you please share your support case numbers with me so that I can follow up?

Thanks,

Hello,

My case ID is 9846646.

Hi there,

Thank you for providing the service request number.

Hi there,

I have checked the service request number and the engineer has asked certain details, please respond to the email so that they can contact you further to troubleshoot the issue.

Hi Keyur,

I've responded to the email.

Hi there,

I have informed the support engineer to contact you as soon as possible, thank you for your patience.

Hi All,

This Local ACL exception issue is related to the ID NC-58339:

• For devices on SFOS v17.5 MR10 - Local ACL Exceptions will not work if there is an Any-Any Drop Firewall rule configured.

This will behavior will be corrected in an upcoming firmware release.

Regards,

Sorry for late reply.

1) logging reasons

2) last time I checked, traffic coming from a cytrix/RDS server using STATC that's not filtered by that terrible "Detour_Launcher" (like all the Chrome v84 traffic, or system generated, or coming from users that closed their Detour_Launcher processes) is not blocked by "rule 0" (issue present since 2016, on Cyberoam OS with CATC version newer than 2.0.4.3).

Hi,

is that issue fixed in the 18.0.1 MR-1 ?

I have also the problem that I can't define a FQDN-Host for

Source and Destination, why ?

/André