Sophos AV engine broken?

I have seen it on two units so far.  Swapping the AV engine to Avira Under the Services > Malware Protection menu got around the issue for me.

Cheers,

Lachlan

Yep, same here.

Just finished band-aiding the issue for all our clients with XGs. Updated ~ 20 firewalls.

Ended up killing HTTP malware filtering on HTTP. Seems like HTTPS / FTP filtering was fine. Specific symptom we saw was any HTTP traffic blocked with the "The requested content could not be scanned for malware. It may be corrupted or encrypted." error returned for users. As mentioned, HTTPS was fine.

That's one way to encourage the adoption of HTTPS...

Thanks

That fixed it for me too.

Hello Guys,

same issue here, switching over to Avira helped for an temporarily solution.

As i encountered the issue the machine was running not the latest firmware.

Update to latest firmware does not make any difference for this issue.

So in conclusion i think it has something to do with an signature update last 24h.

Best Regards

Markus

Fixed mine too with switching from SOPHOS to Avira scanner (System services-> Malware protection->Primary antivirus engine) SW Version SFOS 17.5.7 MR-7

40+ firewalls updated with these settings now working - very annoying for a Saturday....

Could you please check the u2d.log and the Webadmin - Pattern Update.

Is Sophos failed there? 

Sophos have just responded to my ticket (#9075149). From what I can tell, the problem is known and fixed, and will be rolled out soon.

 After the first few calls this morning where we validated the issue was HTTP filtering, we rolled the change with SFM in bulk.

Same here. 

Have switched to Avira to solve the problem on all 5 of my sites.

I think this is the last straw with this Sophos crap. I've had non stop issues since buying them a few weeks ago.