This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Xg stops responding

So I have an issue where my gateway is no longer accessible, that has occurred a few times over the last couple months. I rebooted the node to restore service, but I'd like to get to the bottom if the root cause. Also I am home user so I can't contact support.

This thread was automatically locked due to age.

0 rfcat_vk over 6 years ago in reply to Super CM

I will try again, my post disappeared.

I would suggest you change your memory to at least 4gb and that should fix the reboot issue.

I suspect that the reboot is happening because the XG is trying to cleanup the swap space.

Ian
Cancel
Vote Up 0 Vote Down

Cancel
0 Super CM over 6 years ago in reply to rfcat_vk

I made that change and I will keep an eye on things. The weird thing is that it has been running this way for a few months with no issue.
Cancel
Vote Up 0 Vote Down

Cancel
0 Super CM over 6 years ago in reply to Super CM

That didn't make a difference. It went down again this morning.
Cancel
Vote Up 0 Vote Down

Cancel
0 rfcat_vk over 6 years ago in reply to Super CM

Thnk you for trying.

Next does the power drop causing the XG to think it needs a restart?

Is there a load that suddenly increases on the VM host that might cause the powersupply to overload/overheat?

Ian
Cancel
Vote Up 0 Vote Down

Cancel
0 Super CM over 6 years ago in reply to rfcat_vk

Not that I can tell. In the case today, there were no users connected.
Cancel
Vote Up 0 Vote Down

Cancel
0 LuCar Toni over 6 years ago in reply to Super CM

Can you check the monitor while this happens? Is there any response by XG? Monitor / Keyboard.
Cancel
Vote Up 0 Vote Down

Cancel
0 Super CM over 6 years ago in reply to LuCar Toni

I don't have a way to do that. There's no pattern as to when it occurs. It's been running fine for the last 23+ hours for example
Cancel
Vote Up 0 Vote Down

Cancel