Synchronised User ID on Windows 7

Question

Hi, 
 We have just updated a UTM9 with XG, and are looking to leverage Synchronised User ID. It's working fine for some users but not for others, and tonight we have noticed a pattern that it works fine for all ~22 Windows 10 computers, but not for any of the ~60 Windows 7 computers. 
 The documentation says that Windows 7 is supported. Heartbeat shows green for the Windows 7 computers, but there is no user created. 
 Is anyone using Synchronised User ID with Windows 7? Does anyone have any suggestions as to where I might check? 
 Thanks 
 James

MasterRoshi · Answer

Hi James, 
 There is a bug open for this, you can test it yourself by disabling tamper protection and re-logging in and it should work.

Aditya Patel · Answer

Hello James, 
 At the moment the workaround is to disable tamper protection on windows 7 Machine without disabling the global policy. The issue is reported with us. 
 ref: WINEP-18113 
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