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website not opening

 hello awesome people 

i have a cyberoam cr35ing with the latest XG sophos on it .

i am facing issues with a lot of websites with the following error(even though policy tester shows the site is allowed , and it opens normally on my phone -3g)

 

HTTP/1.0 504 Timeout while reading response from Server Date: Wed, 12 Dec 2018 09:28:18 GMT Cache-Control: no-cache Pragma: no-cache Content-Type: text/html; charset="UTF-8" Content-Length: 0 Via: HTTP/1.1 forward.http.proxy:3128 Connection: close

 

i checked the time on the utm , disabled cache , cleared dns but same error

if i add the website to a web exception i get different errors :

on chrome: err_content_lenght_mismatch

on explorer : http 403 forbidden : the website requires you to login

 

i tried several machines and several websites with same issue 



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