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SMTP Relay auth not working

NausicaMedia

Hello,

 

Becoming mad with an SMTP relay authentication not working. Hours with support for no result. 

Here is the configuration :

 

Policies and exception

domains routing : domain.com

global action : accept

route by static host : internal server

 

Relay settings

Allo relay from host : my internal email server

upstream host : any

enlace authenticated relay : my users.

 

None of my users can authenticate to send email.

 

Thanks

 



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  • 0 in reply to LuCar Toni

    Well I know I am not easy but no windows over here... Only Linux and mainly Mac...

  • 0 in reply to NausicaMedia

    I don't like using SMTP authentication on UTM or XG to allow folks to send email.  Is there a reason they can't send email from the mail server you have behind the XG?

    Cheers - Bob

  • 0 in reply to BAlfson

    Hello Bob,

     

    Except they are many in different geographical zones. What is the best method for you to authenticate nomad people thinking that I have not or little access to their computers or iOS devices ?

     

    Thanks

  • 0 in reply to BAlfson

    BAlfson said:

    I don't like using SMTP authentication on UTM or XG to allow folks to send email.  Is there a reason they can't send email from the mail server you have behind the XG?

    Cheers - Bob

     

     

    When they send emails, the email client say it is not possible to send email because their credentials is not good. From SG to XG it is suddenly not working and though it is configured the same. I understood from Luca this is not working in XG. I understood also that even two years after being released XG is still a field to fallow. I heard also the MTA is going to change in 17.5 will be based on Exim which has proved its value those last decades and will bring back some options from the SG to the XG. 

    I agree about VPN and I try to build any new client on VPN but the older one this is complicated to install. SMTP auth was the easiest for nomades users.