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App Protection also Locks Managed Playstore

Zeeshan Siddiqui

Hello,

 

i want to define a policy where I am locking an app as a Admin using App protection. i don't want user to control that app. problem is when locking an aap  this policy also locks Managed Playstore. any idea.



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  • 0 in reply to Zeeshan Siddiqui

    Hi  

    Thank you for the information.

    The assigned engineer will contact you in order to troubleshoot the issue further.

  • 0 in reply to Zeeshan Siddiqui

    Hi  

    We did check this with our development team, and this is at the moment works as designed as this prevents users from uninstalling apps if the device was managed with the "legacy" device administrator. However, we will check this further for Android Enterprise as it might not be required. At this moment I would not be able to provide any timeline for this. 

  • 0 in reply to Shweta

    Dear Shweta,

     

    i didn't get you clearly can you please elaborate.

     

    thanks,

  • 0 in reply to Zeeshan Siddiqui

    Hi  

    Android devices can be enrolled through two methods. First is device Profile enrollment where you directly assign policies when you don't have managed google account/domain. Another one is Android Enterprise enrollment where you have google managed account/domain through which you can control allowed application and other policies on the company devices.

    Now, when you have enrolled the device through Device Profile where Google play store account is user-generated not managed by Organization. To make App protection effective on those devices, by design, google play store will be locked, so the user can't uninstall the application from the device.

    For Android Enterprise, as google account is managed through Organization, this can be changed but by design Android enterprise also has the same functionality as device enrollment in this feature but this can be changed for Android Enterprise. They will take this into the consideration and will try to change this functionality but there is no timeline for it.

    Please let us know if you have any other query.

  • 0 in reply to Jasmin

    Ex,app lock screen preventing the user interface of

    Security Apps are managed by indicated: Accessibility  : 2 , settings restored to a single screen

    interface with Wifi in setting : suggested turn off

    settings on reboot restored Android app Store: 3 ,  

    Maintain your security Apps for the privacy of

    App ; Mobile NRC or equivalent  !