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Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

If your feedback is about online help, please include the URL or title of the relevant page in the description.

For any product-related questions or issues, please navigate to the correct group here.

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We’ll respond to your feedback and update our documentation as soon as we can.

Submit Feedback here

Latest Blog Posts
  • Documentation changes for the week of November 29th

    Documentation changes for the week of November 29th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 6 Dec 2021
  • Introducing Sophos Assistant in Sophos Firewall

    Introducing Sophos Assistant in Sophos Firewall

    R@DocSupport
    R@DocSupport
    We’re excited to announce the introduction of…
    • 30 Nov 2021
  • Documentation changes for the week of November 8th

    Documentation changes for the week of November 8th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes that occurred…
    • 15 Nov 2021
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Latest Community Feedback on Product Documentation
  • Sophos Central Help will be Context Sensitive

    DavidSain
    DavidSain
    • Feedback
    • Under Review on 25 Jan 2023
    • Central Endpoint & Intercept X
    • 2 Comments
    Endpoint Protection - View Computer Policy, clicking HELP links to a general...
    • 25 Jan 2023 3:02 PM
  • HA Failover Behavior - With and Without monitored Ports

    philbert
    philbert
    • Feedback
    • Under Review on 13 Jan 2023
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...
    • 13 Jan 2023 4:35 PM
  • Add KB for Error Message "HA could not be enabled" in HA Setup

    philbert
    philbert
    • Feedback
    • Under Review on 13 Jan 2023
    • Sophos (XG) Firewall
    • 5 Comments
    Problem: While configure the Primary Device in HA (active-passiv) you will...
    • 13 Jan 2023 2:56 PM
  • HA requirements -HA interface must be UP and Peer Device must be reachable

    philbert
    philbert
    • Feedback
    • Under Review on 13 Jan 2023
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...
    • 13 Jan 2023 2:45 PM
  • Bypass Exchange Online Protection in Microsoft 365

    Arash Zangeneh2
    Arash Zangeneh2
    • Feedback
    • Under Review on 11 Jan 2023
    • Sophos Email
    • 2 Comments
    Hi Regarding: https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts...
    • 11 Jan 2023 2:07 PM
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Latest Community Discussions on Product Documentation
  • Not Answered

    Configure DHCP Options from XG WebAdmin GUI like you can in UTM 9.x? 0 Locked

    4586 views
    2 replies
    Latest over 4 years ago
    by bladefox3
  • Suggested Answer

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  • Suggested Answer

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    10849 views
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  • Suggested Answer

    Create a WAF guide for v18 0 Locked

    14791 views
    2 replies
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  • Discussion

    How to choose the gateway for firewall rule on v18: ASAP Locked

    8665 views
    4 replies
    Latest over 5 years ago
    by lferrara
  • Answered

    Create a KB for the new SD-WAN Implementation on XG v18 +1 Locked

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    by L@DocSupport
  • Answered

    Provide a guide on how to scan SMTP for Home users using G-Mail, Outlook, ICloud... +1 Locked

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    2 replies
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  • Answered

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    9499 views
    4 replies
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    by Keyur
  • Not Answered

    Liste des bugs 0 Locked

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    Sophos home detect comodo 0 Locked

    4468 views
    1 reply
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    Sophos XG HA Licensing KB 0 Locked

    6729 views
    1 reply
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    by Keyur
  • Not Answered

    default login issue 0 Locked

    7540 views
    1 reply
    Latest over 6 years ago
    by Keyur
  • Suggested Answer

    Small bug on network diagrams of KB: 118975 - Sophos UTM: How to configure IPsec Site-to-Site VPN with multipath uplink 0 Locked

    5255 views
    2 replies
    Latest over 6 years ago
    by FloSupport
  • Not Answered

    A comprehensive article on VoIP for the XG Firewall 0 Locked

    5659 views
    2 replies
    Latest over 6 years ago
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