Sophos Community
Sophos Community
  • User
  • Site
  • Search
  • User
  • Community & Product Forums
  • Blogs
  • Partners
  • Events & Webinars
  • Getting Started
  • Support Portal
  • Community Blogs
    • Application Control
    • Community
    • Product documentation
    • Security
  • Feedback
    • Support Portal
    • Product documentation
  • Products
    • Endpoint security
      • Sophos Endpoint
      • Sophos EDR and XDR
      • Device Encryption
      • Sophos Mobile
    • Network Security
      • Sophos Firewall
      • Sophos ZTNA
      • Sophos Switch
      • UTM Firewall
      • Sophos Wireless
      • Sophos NDR
    • Email Security
      • Sophos Email
      • Phish Threat
    • Cloud Security
      • Sophos Central
      • Sophos Cloud Optix
    • Support Tools
      • Sophos integrations
      • Free tools
    • AI Solutions
      • Sophos AI
      • Sophos AI Research
  • Services
    • Management platform
      • Sophos Professional Services
      • Sophos Central
      • Support Portal
      • Sophos Community log in
  • Sophos Partners
    • Partners blog
    • Local Partner community
    • Partner news
  • Resources
    • MSP guides
    • Partner Care
    • Sophos Central
  • Webinars & Events
    • Webinars & Events
    • Calendar
  • Become a partner
    • Join our program
  • Events & Webinars
    • Events & Webinars
    • Calendar
    • Recordings
  • Getting started in the Community
    • How to get started
    • SophosID registration
    • How to set up your profile
    • How to contribute and participate
    • How to manage private messages
  • Member recognition
    • Recognition program
    • Leaderboard
  • Products and Services
    • Products
      • Endpoint security
        • Sophos Endpoint
        • Sophos EDR and XDR
        • Device Encryption
        • Sophos Mobile
      • Network Security
        • Sophos Firewall
        • ZTNA
        • Sophos Switch
        • UTM Firewall
        • Sophos Wireless
        • NDR
      • Email Security
        • Sophos Email
        • Phish Threat
      • Cloud Security
        • Sophos Central
        • Sophos Cloud Optix
      • Support Tools
        • Sophos integrations
        • Free tools
      • AI Solutions
        • Sophos AI
        • Sophos AI Research
    • Services
      • Management platform
        • Sophos Professional Services
        • Sophos Central
        • Support Portal
        • Sophos Community log in
  • Blogs
    • Community Blogs
      • Application Control
      • Community
      • Product documentation
      • Security
    • Feedback
      • Support Portal
      • Product documentation
  • Partners
    • Sophos Partners
      • Partners blog
      • Local Partner community
      • Partner news
    • Resources
      • MSP guides
      • Partner Care
      • Sophos Central
    • Webinars & Events
      • Webinars & Events
      • Calendar
    • Become a partner
      • Join our program
  • Events & Webinars
    • Events & Webinars
      • Events & Webinars
      • Calendar
      • Recordings
  • Getting Started
    • Getting started in the Community
      • How to get started
      • SophosID registration
      • How to set up your profile
      • How to contribute and participate
      • How to manage private messages
    • Member recognition
      • Recognition program
      • Leaderboard
  • Support Portal
Product Documentation Feedback

Product Documentation Feedback

  • Product Documentation Blog
  • Feedback
  • Discussions
  • Leaderboards
  • Feedback
  • Members
  • More
  • Cancel
  • New
Product Documentation Feedback requires membership for participation - click to join
  • Top Community Technical Writers All Time

     Top Community Technical Writers All Time

    No leaders found.
    • Updated: 15 Dec 2025 2:45 AM
    • More
    • Cancel
Tweets by SophosSupport
Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

If your feedback is about online help, please include the URL or title of the relevant page in the description.

For any product-related questions or issues, please navigate to the correct group here.

Response Time
We’ll respond to your feedback and update our documentation as soon as we can.

Submit Feedback here

Latest Blog Posts
  • Documentation changes for the weeks of February 28th

    Documentation changes for the weeks of February 28th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 7 Mar 2022
  • Documentation changes for the weeks of February 14th and February 21st

    Documentation changes for the weeks of February 14th and February 21st

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 28 Feb 2022
  • Documentation changes for the week of January 31st

    Documentation changes for the week of January 31st

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 7 Feb 2022
<>
Latest Community Feedback on Product Documentation
  • Sophos Central Help will be Context Sensitive

    DavidSain
    DavidSain
    • Feedback
    • Under Review on 25 Jan 2023
    • Central Endpoint & Intercept X
    • 2 Comments
    Endpoint Protection - View Computer Policy, clicking HELP links to a general...
    • 25 Jan 2023 3:02 PM
  • HA Failover Behavior - With and Without monitored Ports

    philbert
    philbert
    • Feedback
    • Under Review on 13 Jan 2023
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...
    • 13 Jan 2023 4:35 PM
  • Add KB for Error Message "HA could not be enabled" in HA Setup

    philbert
    philbert
    • Feedback
    • Under Review on 13 Jan 2023
    • Sophos (XG) Firewall
    • 5 Comments
    Problem: While configure the Primary Device in HA (active-passiv) you will...
    • 13 Jan 2023 2:56 PM
  • HA requirements -HA interface must be UP and Peer Device must be reachable

    philbert
    philbert
    • Feedback
    • Under Review on 13 Jan 2023
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...
    • 13 Jan 2023 2:45 PM
  • Bypass Exchange Online Protection in Microsoft 365

    Arash Zangeneh2
    Arash Zangeneh2
    • Feedback
    • Under Review on 11 Jan 2023
    • Sophos Email
    • 2 Comments
    Hi Regarding: https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts...
    • 11 Jan 2023 2:07 PM
<>
Latest Community Discussions on Product Documentation
  • Not Answered

    MFA / OTP enable or disable an issued token 0 Locked

    3596 views
    1 reply
    Latest over 3 years ago
    by R@DocSupport
  • Suggested Answer

    VPN 0 Locked

    11939 views
    1 reply
    Latest over 3 years ago
    by emmosophos
  • Not Answered

    Sophos Email securioty 0 Locked

    3178 views
    2 replies
    Latest over 3 years ago
    by Tovokery RABEHAJA
  • Not Answered

    Sugestão de melhoria para o Sophos Firewall. - Access Report 0 Locked

    4466 views
    5 replies
    Latest over 3 years ago
    by Qoosh
  • Not Answered

    Sugestão melhoria Sophos Central 0 Locked

    3717 views
    2 replies
    Latest over 3 years ago
    by Edilson Santos1
  • Suggested Answer

    Sender blocked for reaching the spam/virus threshold 0 Locked

    10318 views
    1 reply
    Latest over 3 years ago
    by Yashraj S
  • Not Answered

    Sophos Firewall - German documentation 0 Locked

    3705 views
    2 replies
    Latest over 4 years ago
    by FloSupport
  • Not Answered

    Syslog Facility Kernel vs Daemon vs User Logging - please describe the differences 0 Locked

    5462 views
    4 replies
    Latest over 4 years ago
    by R@DocSupport
  • Answered

    CLI Reference for current SFOS 18 / 18.5 +1 Locked

    8692 views
    3 replies
    Latest over 4 years ago
    by R@DocSupport
  • Not Answered

    Where to download app and add on sophos for splunk? 0 Locked

    2644 views
    1 reply
    Latest over 4 years ago
    by GlennSen
  • Not Answered

    Sophos Central Policy Status "bypassed" - Not documented 0 Locked

    2720 views
    1 reply
    Latest over 4 years ago
    by R@DocSupport
  • Answered

    short URL for Self Service portal noted in documentation is not working. +1 Locked

    7187 views
    3 replies
    Latest over 4 years ago
    by Charles Kulins
  • Answered

    Sophos Intercept X Mobile QR Code scanner. +1 Locked

    6038 views
    1 reply
    Latest over 4 years ago
    by R@DocSupport
  • Not Answered

    need to Download Link for Sophos Enterprise Console 5.3.1 0 Locked

    3845 views
    5 replies
    Latest over 4 years ago
    by QC
  • Not Answered

    How to Configure XG SF-OS HA for Automatic Provisioning (Active-Passive) as you can in UTM 9.x? 0 Locked

    3537 views
    2 replies
    Latest over 4 years ago
    by bladefox3
>
Related Tags
No tags have been created or used yet.
Cookie Information Banner

Defeat Cyberattacks

Footer - Default

  • Column 1
    • Endpoint Security
      • Sophos Endpoint
      • Sophos XDR
      • Device Encryption
      • Sophos Mobile
    • Email Security
      • Sophos Email
      • Phish Threat
    • Support Tools
      • Sophos integrations
      • Free tools
  • Column 2
    • Network Security
      • Sophos Firewall
      • Sophos ZTNA
      • Sophos Switch
      • UTM Firewall
      • Sophos Wireless
      • Sophos NDR
    • Cloud Security
      • Sophos Central
      • Sophos Cloud Optix
  • Column 3
    • Partners
      • Find a partner
      • Managed service providers
      • Join our program
    • Current Partners
      • Partners blog
      • Local Partner Community blog
      • Partner MSG guides
      • Partner news
      • Partner care
      • Partner portal login
      • Training & certification
    • Management Platform
      • Sophos Central
  • Column 4
    • Support
      • Downloads and updates
      • Support packages
      • Support portal
      • Sophos Customer Success
      • Sophos Techvids
      • Sophos Learning Center
      • Sophos status
      • Tech support
    • Learn
      • Threat intelligence
      • X-Ops threat research
      • Trust center
      • Security blogs
      • Sophos Academy
  • Column 5
    • Getting Started
      • How to get started
      • Community FAQs
    • Member Recognition
      • Recognition program
      • Leaderboard
    • Events & Webinars
      • Webinars
      • Calendar
      • Recordings
  • Column 6
    • Try for Free
      • Free trials
      • Product demos
    • Sophos Home Premium
      • Sophos Home support
      • Contact Home support
      • Mac antivirus download
      • PC antivirus download
    • About Us
      • Company
      • Events
      • Press
      • Careers
      • Secureworks
  • Getting Started
  • Terms
  • Privacy
    • Privacy Notice
    • Cookies
  • Legal
    • General
    • Modern Slavery Statement
    • Speak Out
© 1997- Sophos Ltd. All Rights Reserved.