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Web content scanner woes

On our Windows 7 PC's we have noticed images get 'stuck' and Internet Explorer just says at the bottom, 'downloading picture...'. When we disable the web content scanner the problem goes away. Ok we can disable it within our environment but we are worried our clients browsing our website externally will get it and start complaining to us our website won't load. We are using endpoint secuirty and control 9.0.0. Is it a bug in the add on?

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0 StChads over 14 years ago

Hello
I was wondering if you'd managed to resolve this, as I've got a similar problem now. Running IE8, Sophos and Win7 Pro. When Sophos is installed, I cant get to hotmail through IE8 (Firefox is fine). If i uninstall Sophos, it works fine. I was just wondering if any answers you'd got could point me in the right direction?
Adam
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0 jak over 14 years ago

Hi,

I have a few things to try.

Can you try upgrading to IE 9 on that machine? That would help I would think.

If not, is IE, in Protected mode or not? I can't remember which way around it is but toggling that might help.

Otherwise, can you try downloading:

http://www.microsoft.com/download/en/details.aspx?id=7352

And then Create a new "Fix", Browse to Iexplorer.exe

Then you want to add the "fix":

DisableNewWMPAINTDispatchInOLE

You can then test the fix. Does it work then in this browser session?

If it does you can create a sdb file which you can install from the tool or run

instsdb.exe patch.sdb

http://blogs.msdn.com/b/yvesdolc/archive/2009/08/06/do-you-receive-wm-paint-when-waiting-for-a-com-call-to-return.aspx

Hope it helps

Regards,

Jak
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