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steps for setup child server

Hi,

We just setup Sophos Enterprise Console 4.5(replace symantec) The structure==> one primary server as parent server  updated from Sophos website. 4 Site servers as child server updated from parent server.

Anyone knows the detail steps to setup child server? Because after copy SUMInstallSet folder from parent server to child server, run setup.exe, configure this child server (source from parent, subscriptions as recommended, distribution as update to share \\child server\Sophosupdate). Got the error  'threat detection data update failed" and last updaed "never". What's wrong? Can anyone provide the detail steps with screen shot.

Thanks

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  • I am new for SOPHOS, currently my new company have a sophos parent setup(IND), now we need to setup child server in NYC location. could you please guide me and share the steps.

    1. both machines are in diff domains

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  • currently we have parent setup in my org. we will setup child manager server, could you please share the steps

    1. both machines are diff domains and diff location.

    how can setup, guide me the steps

    :57567
  • Hello sankar,

    child manager server

    to clarify, this thread (and similar ones) is about setting up a "child" Update Manager, i.e. a server which downloads the updates and makes them available to the endpoints in its vicinity. All the endpoint management (optionally deploying from the console, setting up a group structure, assigning policies, and so on) is done by the central server. In other words, the NYC location is managed by/through IND. Is that what you want?

    Christian

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