Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 13 replies
  • Answers 1 answer
  • Subscribers 15 subscribers
  • Views 3278 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Endpoint Installation Failed on MacOS Monterey and Ventura

jade_d

I tried installing Sophos Endpoint app on Macbook Air M1 (Ventura OS) and Macbook Pro M1 Max (Monterey OS)

I have followed the steps here in the community but still give me the same error.

Hope you can help me with this.

Appreciate your help.

Best regards,

Jade



This thread was automatically locked due to age.
  • 0 in reply to SGICT

    You may also want to try downloading the latest installer package to see if this makes a difference. If you continue to experience issues, I'd suggest opening a support case with our team. 

  • 0 in reply to jade_d

    not sure if anyone has found the answer to this, and I don't have a silver bullet for mass deployment however I was able to install after running the uninstaller from a working install and transferring the correct mobileconfig to the computer that was receiving this error doing those two things then after a restart running the newest installer from central allowed the install to complete and the user was no longer experiencing any difficulties with the product.

  • 0 in reply to Qoosh

    Thanks, apologies for the delay, I've been waiting on the Mac users to test and confirm. The latest download from the Central Portal resolves the issue 

Unfiltered HTML
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?