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Windows Server 2019: Network Threat Protection causes RDS system lockup requiring restart

Ben Blake

Hi

We are also getting this issue on our RDS servers running windows server 2019, after a few days the vm fully locks up and the only fix there on out is to turn it off in hyper v and turn it back on. Disabling Network threat protection fixes that issue, we have had no reoccurances since then



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    Hi Ben,

    I've split your comment into a new forum post as the symptoms appear slightly different in your situation. 

    When the system locks up, would it be possible for you to create a crash dump? The following article explains how to force a system crash from the keyboard. I suggest opening a case with our support team once you have this log file.
    - Forcing a System Crash from the Keyboard

    After power-on, are there any signs on the system that the issue is worsening, such as increased memory usage on certain components? 

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  • 0

    Hi Ben,

    I've split your comment into a new forum post as the symptoms appear slightly different in your situation. 

    When the system locks up, would it be possible for you to create a crash dump? The following article explains how to force a system crash from the keyboard. I suggest opening a case with our support team once you have this log file.
    - Forcing a System Crash from the Keyboard

    After power-on, are there any signs on the system that the issue is worsening, such as increased memory usage on certain components? 

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