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CryptoGuard detected IP that tries to encrypt network share | Whitelist

Hello all,

at the moment I have to deal with a false detection from CryptoGuard.

He detects IP's (Clients via VPN) that trys to encrypt a network share (A documentation tool that writes his files in there).

How can I whitelist this detection ? In Sophos Central I can just unblock the IP but if the User, with his Documentation tool, writes again files in there the message will appear again and CryptoGuard will lock out the IP again.  

 

Hope you can help me



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