Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 56 replies
  • Subscribers 6 subscribers
  • Views 22509 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Kernel Panic with ver. 8.0.1 c

ZeoS

Hi,

today I have expirienced the Kernel Panic.

OS:

Mac OS X 10.7.3

Machine:

Model Name:    iMac
Model Identifier:    iMac11,1
Processor Name:    Intel Core i5
Processor Speed:    2.66 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):    256 KB
L3 Cache:    8 MB
Memory:    16 GB
Processor Interconnect Speed:    4.8 GT/s
Boot ROM Version:    IM111.0034.B02
SMC Version (system):    1.54f36

Panic copy/paste ----------------------

Fri Apr 13 13:07:52 2012
panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81dfa97d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x000000004da6e000, CR4: 0x0000000000000660
RAX: 0x0000000000000023, RBX: 0x000000000000eb40, RCX: 0xffffff803e336000, RDX: 0xffffff8026c3f240
RSP: 0xffffff81c8d23780, RBP: 0xffffff81c8d23a00, RSI: 0x0000000027a31840, RDI: 0xffffff8026c3f240
R8:  0x000039104cea8d60, R9:  0xffffff8024d6d980, R10: 0x0000000000000048, R11: 0xffffff80002d8220
R12: 0xffffff81c8d239b0, R13: 0x0000000000000000, R14: 0xffffff80269d1d10, R15: 0xffffff8023fa0c60
RFL: 0x0000000000010246, RIP: 0xffffff7f81dfa97d, CS:  0x0000000000000008, SS:  0x0000000000000010
CR2: 0x000000000000001c, Error code: 0x0000000000000000, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address
0xffffff81c8d23440 : 0xffffff8000220702 
0xffffff81c8d234c0 : 0xffffff80002c266d 
0xffffff81c8d23660 : 0xffffff80002d7a1d 
0xffffff81c8d23680 : 0xffffff7f81dfa97d 
0xffffff81c8d23a00 : 0xffffff7f81dfbfc2 
0xffffff81c8d23a40 : 0xffffff800052a2b4 
0xffffff81c8d23aa0 : 0xffffff80002f92ec 
0xffffff81c8d23af0 : 0xffffff8000311706 
0xffffff81c8d23b90 : 0xffffff800030a290 
0xffffff81c8d23c50 : 0xffffff800030a80e 
0xffffff81c8d23f50 : 0xffffff80005caa7b 
0xffffff81c8d23fb0 : 0xffffff80002d8363 
      Kernel Extensions in backtrace:
         com.sophos.kext.sav(8.0.1)[9F2DF25D-B665-7144-C1AE-C2168D411D43]@0xffffff7f81df9000->0xffffff7f81dfdfff

BSD process name corresponding to current thread: ath

Mac OS version:
11D50b

Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: iMac11,1 (Mac-F2268DAE)

System uptime in nanoseconds: 62742172669353
last loaded kext at 56555585929769: com.apple.iokit.IOAVBFamily	1.0.0d22 (addr 0xffffff7f8078e000, size 36864)
last unloaded kext at 56620042886674: com.apple.iokit.IOAVBFamily	1.0.0d22 (addr 0xffffff7f8078e000, size 36864)
loaded kexts:
com.pihto.driver.KirguduDriver	1.0.5
com.parallels.kext.prl_hid_hook	6.0 12106.692267
com.parallels.kext.prl_hypervisor	6.0 12106.692267
com.parallels.kext.prl_usb_connect	6.0 12106.692267
com.sophos.kext.sav	8.0.1
foo.tap	1.0
foo.tun	1.0
com.taoeffect.ispy.kext	2.0.1
com.parallels.kext.prl_vnic	6.0 12106.692267
com.parallels.kext.prl_netbridge	6.0 12106.692267
com.metakine.handsoff.driver	2.0
com.apple.filesystems.smbfs	1.7.0
com.apple.filesystems.exfat	1.1
com.apple.filesystems.autofs	3.0
com.apple.driver.AppleBluetoothMultitouch	66.6
com.apple.driver.AppleHWSensor	1.9.4d0
com.apple.driver.AudioAUUC	1.59
com.apple.iokit.IOUserEthernet	1.0.0d1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AGPM	100.12.42
com.apple.driver.AppleMikeyHIDDriver	122
com.apple.driver.AppleHDA	2.1.7f9
com.apple.driver.AppleUpstreamUserClient	3.5.9
com.apple.driver.AppleMCCSControl	1.0.26
com.apple.kext.ATIFramebuffer	7.1.8
com.apple.driver.AppleMikeyDriver	2.1.7f9
com.apple.ATIRadeonX2000	7.1.8
com.apple.driver.AudioIPCDriver	1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin	4.7.5d4
com.apple.driver.AppleLPC	1.5.3
com.apple.driver.AppleBacklight	170.1.9
com.apple.driver.AppleIRController	312
com.apple.driver.AppleUSBCardReader	3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.BootCache	33
com.apple.iokit.SCSITaskUserClient	3.0.3
com.apple.iokit.IOAHCIBlockStorage	2.0.1
com.apple.driver.AppleFWOHCI	4.8.9
com.apple.driver.AirPort.Atheros40	503.60.3
com.apple.iokit.AppleBCM5701Ethernet	3.0.8b2
com.apple.driver.AppleUSBHub	4.5.0
com.apple.driver.AppleEFINVRAM	1.5.0
com.apple.driver.AppleAHCIPort	2.2.0
com.apple.driver.AppleUSBEHCI	4.5.8
com.apple.driver.AppleACPIButtons	1.4
com.apple.driver.AppleRTC	1.4
com.apple.driver.AppleHPET	1.6
com.apple.driver.AppleSMBIOS	1.7
com.apple.driver.AppleACPIEC	1.4
com.apple.driver.AppleAPIC	1.5
com.apple.driver.AppleIntelCPUPowerManagementClient	167.3.0
com.apple.nke.applicationfirewall	3.2.30
com.apple.security.quarantine	1.1
com.apple.driver.AppleIntelCPUPowerManagement	167.3.0
com.apple.kext.triggers	1.0
com.apple.driver.AppleMultitouchDriver	220.62.1
com.apple.driver.IOBluetoothHIDDriver	4.0.3f12
com.apple.iokit.IOSurface	80.0
com.apple.iokit.IOBluetoothSerialManager	4.0.3f12
com.apple.iokit.IOSerialFamily	10.0.5
com.apple.driver.DspFuncLib	2.1.7f9
com.apple.driver.AppleSMBusController	1.0.10d0
com.apple.kext.ATI4800Controller	7.1.8
com.apple.kext.ATISupport	7.1.8
com.apple.iokit.IOFireWireIP	2.2.4
com.apple.driver.AppleHDAController	2.1.7f9
com.apple.iokit.IOHDAFamily	2.1.7f9
com.apple.iokit.IOAudioFamily	1.8.6fc6
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.ApplePolicyControl	3.0.16
com.apple.driver.AppleSMC	3.1.1d8
com.apple.driver.IOPlatformPluginFamily	4.7.5d4
com.apple.driver.AppleGraphicsControl	3.0.16
com.apple.driver.AppleSMBusPCI	1.0.10d0
com.apple.driver.AppleBacklightExpert	1.0.3
com.apple.iokit.IONDRVSupport	2.3.2
com.apple.iokit.IOGraphicsFamily	2.3.2
com.apple.driver.CoreStorage	182.10
com.apple.driver.AppleUSBHIDKeyboard	152.3
com.apple.driver.AppleHIDKeyboard	152.3
com.apple.driver.BroadcomUSBBluetoothHCIController	4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController	4.0.3f12
com.apple.iokit.IOBluetoothFamily	4.0.3f12
com.apple.iokit.IOUSBHIDDriver	4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice	3.0.3
com.apple.iokit.IOUSBMassStorageClass	3.0.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport	2.1.0
com.apple.iokit.IOFireWireSBP2	4.2.0
com.apple.driver.AppleUSBMergeNub	4.5.3
com.apple.driver.AppleUSBComposite	4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.0.3
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.7
com.apple.iokit.IOCDStorageFamily	1.7
com.apple.driver.XsanFilter	403
com.apple.iokit.IOAHCISerialATAPI	2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily	3.0.3
com.apple.iokit.IOFireWireFamily	4.4.5
com.apple.iokit.IO80211Family	412.2
com.apple.iokit.IOEthernetAVBController	1.0.0d5
com.apple.iokit.IONetworkingFamily	2.0
com.apple.iokit.IOUSBUserClient	4.5.8
com.apple.iokit.IOAHCIFamily	2.0.7
com.apple.iokit.IOUSBFamily	4.5.8
com.apple.driver.AppleEFIRuntime	1.5.0
com.apple.iokit.IOHIDFamily	1.7.1
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	177.3
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	7
com.apple.driver.DiskImages	331.3
com.apple.iokit.IOStorageFamily	1.7
com.apple.driver.AppleKeyStore	28.18
com.apple.driver.AppleACPIPlatform	1.4
com.apple.iokit.IOPCIFamily	2.6.8
com.apple.iokit.IOACPIFamily	1.4

 ---------------------------------------------

Cheers

:1006211


This thread was automatically locked due to age.
  • 0

    This thread is mostly about incompatabilities between on-access scanning and specific third party products.

    What OS version are you using?

    What SAV version were you using when you experienced the kernel panics?

    The answers to these questions will help answer your own question.

    Also, are you willing to try turning it on and seeing what happens?  If you get a panic, you should be able to track down what was happening prior to the panic using the logs in Console.app, which will tell you if a misconfiguration or a software conflict is to blame.

    :1008093
  • 0

    Andrew,

       The kernel panic dump is pretty much the exact same as what wabonnett posted on 04-25-2012 at 12:42 PM however it is now happening with Sophos 8.0.5c. Personally I've seen this start as of yesterday with it happening almost every other hour on Lion. 

    :1008147
  • 0

    I am getting kernel panics ever since updating to Sophos 8.0.5c. The speed of my computer dropped considerably with a couple apps

    not functioning at all. Uninstalling Sophos cleared the problems up immediately on 10.6.8.

    :1008151
  • 0

    I should also note that after turning off on-access scanning this afternoon, I haven't had a kernel panic. 

    :1008159
  • 0

    Hi taildogs,

    If you don't mind sharing your kernel panic log (should be in a dialog box when your computer restarts) then we can look to see where its going wrong.

    :1008189
  • 0

    Hi,

    Stumbled upon this thread and thought i might as well join in.

    I am getting the Kernel Panics once or twice a month. Just happened again.

    I am running a default installation of Sophos, currently in ver. 8.0.5c. No settings changed.

    Usually the Panics happens when i am not home so the system is not working with much at that time other than TimeMachine backups. I have VMWare Fusion as virtualization software but rarely use it.

    Let me know if i can provide any useful info for your troubleshooting :)

    Interval Since Last Panic Report: 3408040 sec
    Panics Since Last Report: 1
    Anonymous UUID: 04E004CA-6355-4CAA-8BCC-FA10380C3C45

    Wed Jul 18 20:31:15 2012
    panic(cpu 2 caller 0xffffff80002c473a): Kernel trap at 0xffffff80005017dc, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000038, CR3: 0x0000000001918001, CR4: 0x00000000000606e0
    RAX: 0x00000000ffffffff, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000
    RSP: 0xffffff80f045bcd0, RBP: 0xffffff80f045bd40, RSI: 0x0000000000000001, RDI: 0xffffff80161cfce8
    R8: 0x0000000000000000, R9: 0x0000000003df6b75, R10: 0x00007fff8a42fe42, R11: 0xffffff80002da8d0
    R12: 0xffffff8017580740, R13: 0x0000000000000000, R14: 0xffffff80161cfd18, R15: 0xffffff80161cfcd0
    RFL: 0x0000000000010246, RIP: 0xffffff80005017dc, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0x0000000000000038, Error code: 0x0000000000000000, Faulting CPU: 0x2

    Backtrace (CPU 2), Frame : Return Address
    0xffffff80f045b980 : 0xffffff8000220792
    0xffffff80f045ba00 : 0xffffff80002c473a
    0xffffff80f045bbb0 : 0xffffff80002da0cd
    0xffffff80f045bbd0 : 0xffffff80005017dc
    0xffffff80f045bd40 : 0xffffff80004f5211
    0xffffff80f045bd70 : 0xffffff800030067f
    0xffffff80f045bde0 : 0xffffff80004f52e2
    0xffffff80f045be90 : 0xffffff800030427f
    0xffffff80f045bec0 : 0xffffff80002fcad4
    0xffffff80f045bf30 : 0xffffff800030e23c
    0xffffff80f045bf50 : 0xffffff80005cd61b
    0xffffff80f045bfb0 : 0xffffff80002daa13

    BSD process name corresponding to current thread: launchd

    Mac OS version:
    11E53

    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 307491501166071
    last loaded kext at 198944730229731: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f80804000, size 24576)
    last unloaded kext at 198933892333867: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f8093f000, size 16384)
    loaded kexts:
    com.sophos.kext.sav 8.0.4
    com.Logitech.Unifying.HID Driver 1.2.0
    com.Logitech.Control Center.HID Driver 3.5.1
    com.Cycling74.driver.Soundflower 1.5.1
    com.logmein.driver.LogMeInSoundDriver 1.0.0
    com.apple.filesystems.smbfs 1.7.2
    com.apple.filesystems.afpfs 9.8.1
    com.apple.nke.asp_tcp 6.0.1
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.ntfs 3.10.1
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleHDA 2.2.0f3
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMikeyDriver 2.2.0f3
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleIntelHD3000Graphics 7.1.8
    com.apple.driver.AGPM 100.12.42
    com.apple.kext.ATIFramebuffer 7.1.8
    com.apple.driver.SMCMotionSensor 3.0.2d6
    com.apple.driver.AppleSMCPDRC 5.0.0d0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.driver.AudioIPCDriver 1.2.2
    com.apple.ATIRadeonX3000 7.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
    com.apple.driver.AppleLPC 1.5.8
    com.apple.driver.AppleMuxControl 3.0.16
    com.apple.filesystems.autofs 3.0
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
    com.apple.driver.AppleUSBTCButtons 225.2
    com.apple.driver.AppleUSBTCKeyboard 225.2
    com.apple.driver.AppleIRController 312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.SCSITaskUserClient 3.2.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCISerialATAPI 2.0.3
    com.apple.iokit.IOAHCIBlockStorage 2.0.3
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.driver.AirPort.Brcm4331 530.4.20
    com.apple.driver.AppleSDXC 1.2.0
    com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleAHCIPort 2.3.0
    com.apple.driver.AppleUSBEHCI 4.5.8
    com.apple.driver.AppleACPIButtons 1.5
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.8
    com.apple.driver.AppleACPIEC 1.5
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.3
    com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.DspFuncLib 2.2.0f3
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOSurface 80.0.2
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.iokit.IOAudioFamily 1.8.6fc17
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.2.0f3
    com.apple.iokit.IOHDAFamily 2.2.0f3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMC 3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
    com.apple.driver.IOPlatformPluginFamily 5.1.0d17
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.kext.ATI6000Controller 7.1.8
    com.apple.kext.ATISupport 7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
    com.apple.iokit.IOBluetoothFamily 4.0.5f11
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
    com.apple.driver.AppleUSBMultitouch 227.1
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 4.5.8
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
    com.apple.driver.AppleThunderboltNHI 1.5.5
    com.apple.iokit.IOThunderboltFamily 2.0.0
    com.apple.iokit.IOUSBUserClient 4.5.8
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IO80211Family 420.3
    com.apple.iokit.IOEthernetAVBController 1.0.1b1
    com.apple.iokit.IONetworkingFamily 2.1
    com.apple.iokit.IOAHCIFamily 2.0.8
    com.apple.iokit.IOUSBFamily 4.5.8
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.5
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331.6
    com.apple.iokit.IOStorageFamily 1.7.1
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.5
    com.apple.iokit.IOPCIFamily 2.6.8
    com.apple.iokit.IOACPIFamily 1.4
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F344758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB
    Serial ATA Device: OPTIARC DVD RW AD-5970H
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    :1008271
  • 0

    i am having kernal panics as well. on an imac running Lion (10.7.4) and Sophos 8.05c. I do not have any virutal PC software installed (i.e., no Parrallels or VM Fusion).

    This problem literally started yesterday and has never happened to my computer before. It has done it twice now in a 24 hour period. I have disabled On Access Scanning for now, as it seemed to stop the issue for some folks, and i have work to do.... 

    here's the latest kernal panic for your readin pleasure:

    Interval Since Last Panic Report: 62040 sec
    Panics Since Last Report: 1
    Anonymous UUID: ECCE5686-FE2A-4343-953C-5AB29B18B93D

    Sat Jul 21 08:50:36 2012
    panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff800031b53f, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x00000000000000d0, CR3: 0x0000000013bff01c, CR4: 0x00000000000206e0
    RAX: 0x000000000000000d, RBX: 0x0000000000008000, RCX: 0xffffff80175f33c0, RDX: 0x0000000000008000
    RSP: 0xffffff80efc3baf0, RBP: 0xffffff80efc3bb30, RSI: 0xffffff8012981680, RDI: 0x0000000000000000
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80129816b8, R11: 0x0000000000000000
    R12: 0xffffff80e9906200, R13: 0xffffff801a47b000, R14: 0xffffff8012981680, R15: 0x0000000000000000
    RFL: 0x0000000000010286, RIP: 0xffffff800031b53f, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0x00000000000000d0, Error code: 0x0000000000000000, Faulting CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff80efc3b7a0 : 0xffffff8000220792
    0xffffff80efc3b820 : 0xffffff80002c473a
    0xffffff80efc3b9d0 : 0xffffff80002da0cd
    0xffffff80efc3b9f0 : 0xffffff800031b53f
    0xffffff80efc3bb30 : 0xffffff7f80a625e4
    0xffffff80efc3bcb0 : 0xffffff800053d509
    0xffffff80efc3bcf0 : 0xffffff8000582f84
    0xffffff80efc3bde0 : 0xffffff80005893e6
    0xffffff80efc3bed0 : 0xffffff80005897c9
    0xffffff80efc3bf60 : 0xffffff80005ccfe8
    0xffffff80efc3bfb0 : 0xffffff80002da5e9
    Kernel Extensions in backtrace:
    com.sophos.kext.sav(8.0.4)[898EB02E-4A1D-1F59-6625-C0466041D6C4]@0xffffff7f80a60000->0xffffff7f80a64fff

    BSD process name corresponding to current thread: InterCheck

    Mac OS version:
    11E53

    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: iMac11,2 (Mac-F2238AC8)

    System uptime in nanoseconds: 62547546096868
    last loaded kext at 26653742142500: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f807fe000, size 16384)
    last unloaded kext at 26778127342499: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f807fe000, size 12288)
    loaded kexts:
    com.sophos.kext.sav 8.0.4
    com.DataRobotics.driver.iSCSIInitiator 1.4.33
    com.apple.filesystems.afpfs 9.8.1
    com.apple.nke.asp_tcp 6.0.1
    com.apple.filesystems.msdosfs 1.7.1
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch 70.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AGPM 100.12.42
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleHDA 2.2.0f3
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleMikeyDriver 2.2.0f3
    com.apple.kext.ATIFramebuffer 7.1.8
    com.apple.ATIRadeonX3000 7.1.8
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
    com.apple.driver.AppleLPC 1.5.8
    com.apple.driver.AppleBacklight 170.1.9
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
    com.apple.driver.AppleUSBCardReader 3.0.1
    com.apple.driver.AppleIRController 312
    com.apple.iokit.SCSITaskUserClient 3.2.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCISerialATAPI 2.0.3
    com.apple.iokit.IOAHCIBlockStorage 2.0.3
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
    com.apple.driver.AirPort.Atheros40 504.64.2
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleAHCIPort 2.3.0
    com.apple.driver.AppleUSBEHCI 4.5.8
    com.apple.driver.AppleACPIButtons 1.5
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.8
    com.apple.driver.AppleACPIEC 1.5
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.3
    com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.AppleBluetoothHIDKeyboard 160.7
    com.apple.driver.AppleHIDKeyboard 160.7
    com.apple.driver.AppleMultitouchDriver 231.4
    com.apple.driver.IOBluetoothHIDDriver 4.0.5f11
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.2.0f3
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.kext.ATI5000Controller 7.1.8
    com.apple.kext.ATISupport 7.1.8
    com.apple.iokit.IOSurface 80.0.2
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.iokit.IOSCSIParallelFamily 2.5.1
    com.apple.driver.AppleHDAController 2.2.0f3
    com.apple.iokit.IOHDAFamily 2.2.0f3
    com.apple.iokit.IOAudioFamily 1.8.6fc17
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMC 3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.IOPlatformPluginFamily 5.1.0d17
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
    com.apple.iokit.IOBluetoothFamily 4.0.5f11
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
    com.apple.iokit.IOUSBMassStorageClass 3.0.1
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 4.5.8
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IOUSBUserClient 4.5.8
    com.apple.iokit.IOEthernetAVBController 1.0.1b1
    com.apple.iokit.IO80211Family 420.3
    com.apple.iokit.IONetworkingFamily 2.1
    com.apple.iokit.IOAHCIFamily 2.0.8
    com.apple.iokit.IOUSBFamily 4.5.8
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.5
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331.6
    com.apple.iokit.IOStorageFamily 1.7.1
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.5
    com.apple.iokit.IOPCIFamily 2.6.8
    com.apple.iokit.IOACPIFamily 1.4
    Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i5, 3.6 GHz, 8 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: USB Mass Storage, 0x0ad2 (Service & Quality Technology Co., Ltd.), 0x917a, 0xfd140000 / 5
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    :1008343
  • 0

    Hey guys hope this can help. I was going crazy thinking what could have happened as only from yesterday I started getting these kernel panics for the first time EVER on my macbook pro. I knew i hadnt done anything different so looking into the messages and slowly I can into this forum and it seems its probably my issue. 

    I'm using OSX 10.6.8 and me report is below

    It happened 6 times today already so I have uninstalled sophos and would love to see this issue fixed as i hate not being protected :(

    Admins.... Thanks for being active and listening to our problems!!!

    ============================================================

    Interval Since Last Panic Report:  4988787 sec

    Panics Since Last Report:          6

    Anonymous UUID:                    886FE0DE-D70C-4DDD-B2AC-319A796C5272

    Sun Jul 22 20:12:43 2012

    panic(cpu 6 caller 0xffffff80002d1208): Kernel trap at 0xffffff800023eaae, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x00000000000000d8, CR3: 0x0000000017a68000, CR4: 0x0000000000040660

    RAX: 0xffffff8000847780, RBX: 0x0000000000000000, RCX: 0xffffff8014392d70, RDX: 0x000000000000000c

    RSP: 0xffffff80b06cba60, RBP: 0xffffff80b06cbab0, RSI: 0xffffff8015247680, RDI: 0x0000000000000000

    R8:  0x0000000000000000, R9:  0x0000000000000001, R10: 0x0000000000004000, R11: 0x0000000000000000

    R12: 0xffffff8015247680, R13: 0x0000000000008000, R14: 0xffffff8012d91041, R15: 0xffffff80137aa608

    RFL: 0x0000000000010282, RIP: 0xffffff800023eaae, CS:  0x0000000000000008, SS:  0x0000000000000010

    Error code: 0x0000000000000000

    Backtrace (CPU 6), Frame : Return Address

    0xffffff80b06cb700 : 0xffffff8000204d15 

    0xffffff80b06cb800 : 0xffffff80002d1208 

    0xffffff80b06cb950 : 0xffffff80002e3f4a 

    0xffffff80b06cb960 : 0xffffff800023eaae 

    0xffffff80b06cbab0 : 0xffffff7f816e15e4 

    0xffffff80b06cbc30 : 0xffffff8000478bbf 

    0xffffff80b06cbc80 : 0xffffff80004adbed 

    0xffffff80b06cbda0 : 0xffffff80004b33de 

    0xffffff80b06cbea0 : 0xffffff80004b37ca 

    0xffffff80b06cbf40 : 0xffffff80004e7e63 

    0xffffff80b06cbfa0 : 0xffffff80002e4441 

          Kernel Extensions in backtrace (with dependencies):

             com.sophos.kext.sav(8.0.4)@0xffffff7f816df000->0xffffff7f816e3fff

    BSD process name corresponding to current thread: InterCheck

    Mac OS version:

    10K549

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64

    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 865802777155

    unloaded kexts:

    com.apple.driver.AppleUSBUHCI4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 172630541624

    loaded kexts:

    com.sophos.kext.sav8.0.4 - last loaded 40695936293

    com.parallels.kext.prl_vnic7.0 15050.707095

    com.parallels.kext.prl_netbridge7.0 15050.707095

    com.parallels.kext.prl_hypervisor7.0 15050.707095

    com.parallels.kext.prl_hid_hook7.0 15050.707095

    com.logmein.driver.LogMeInSoundDriver1.0.0

    com.parallels.kext.prl_usb_connect7.0 15050.707095

    com.microsoft.driver.MicrosoftMouseUSB8.0

    com.microsoft.driver.MicrosoftMouse8.0

    com.microsoft.driver.MicrosoftKeyboardUSB8.0

    com.microsoft.driver.MicrosoftKeyboard8.0

    com.apple.filesystems.autofs2.1.0

    com.apple.driver.AGPM100.12.31

    com.apple.driver.AppleHWSensor1.9.3d0

    com.apple.driver.AudioAUUC1.57

    com.apple.driver.AppleUpstreamUserClient3.5.7

    com.apple.driver.AppleMikeyHIDDriver1.2.0

    com.apple.driver.AppleMCCSControl1.0.26

    com.apple.Dont_Steal_Mac_OS_X7.0.0

    com.apple.driver.AppleMikeyDriver2.0.8f3

    com.apple.kext.ATIFramebuffer6.4.2

    com.apple.driver.AppleIntelHDGraphics6.4.2

    com.apple.driver.AudioIPCDriver1.1.6

    com.apple.driver.AppleHDA2.0.8f3

    com.apple.ATIRadeonX30006.4.2

    com.apple.iokit.AppleBCM5701Ethernet3.0.8b2

    com.apple.driver.AppleMuxControl3.0.17

    com.apple.driver.AirPort.Brcm4331433.11.5

    com.apple.driver.ACPI_SMC_PlatformPlugin4.7.0a1

    com.apple.driver.AppleLPC1.5.1

    com.apple.kext.AppleSMCLMU1.5.2d10

    com.apple.driver.AppleIntelSNBGraphicsFB6.4.2

    com.apple.driver.SMCMotionSensor3.0.1d2

    com.apple.driver.AppleUSBTCButtons201.6

    com.apple.driver.AppleIRController303.8

    com.apple.driver.AppleUSBTCKeyboard201.6

    com.apple.iokit.SCSITaskUserClient2.6.9

    com.apple.iokit.IOAHCIBlockStorage1.6.6

    com.apple.driver.AppleUSBHub4.2.5

    com.apple.driver.AppleFWOHCI4.7.7

    com.apple.BootCache31.1

    com.apple.driver.AppleEFINVRAM1.4.0

    com.apple.driver.AppleSDXC1.0.4

    com.apple.driver.AppleUSBEHCI4.2.6

    com.apple.driver.AppleAHCIPort2.2.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0d1

    com.apple.driver.AppleSmartBatteryManager160.0.0

    com.apple.driver.AppleACPIButtons1.3.6

    com.apple.driver.AppleRTC1.3.1

    com.apple.driver.AppleHPET1.5

    com.apple.driver.AppleSMBIOS1.7

    com.apple.driver.AppleACPIEC1.3.6

    com.apple.driver.AppleAPIC1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient142.6.0

    com.apple.security.sandbox1

    com.apple.security.quarantine0

    com.apple.nke.applicationfirewall2.1.14

    com.apple.driver.AppleIntelCPUPowerManagement142.6.0

    com.apple.driver.AppleProfileReadCounterAction17

    com.apple.driver.AppleProfileTimestampAction10

    com.apple.driver.AppleProfileThreadInfoAction14

    com.apple.driver.AppleProfileRegisterStateAction10

    com.apple.driver.AppleProfileKEventAction10

    com.apple.driver.AppleProfileCallstackAction20

    com.apple.iokit.IOSurface74.2

    com.apple.iokit.IOBluetoothSerialManager2.4.5f3

    com.apple.iokit.IOSerialFamily10.0.3

    com.apple.driver.DspFuncLib2.0.8f3

    com.apple.iokit.IOAudioFamily1.8.3fc2

    com.apple.kext.OSvKernDSPLib1.3

    com.apple.driver.AppleSMBusController1.0.10d0

    com.apple.iokit.IOFireWireIP2.0.4

    com.apple.iokit.AppleProfileFamily41

    com.apple.driver.AppleHDAController2.0.8f3

    com.apple.iokit.IOHDAFamily2.0.8f3

    com.apple.driver.ApplePolicyControl3.0.17

    com.apple.driver.AppleGraphicsControl3.0.17

    com.apple.iokit.IO80211Family320.1

    com.apple.iokit.IONetworkingFamily1.10

    com.apple.driver.IOPlatformPluginFamily4.7.0a1

    com.apple.driver.AppleSMBusPCI1.0.10d0

    com.apple.driver.AppleBacklightExpert1.0.2

    com.apple.iokit.IONDRVSupport2.2.1

    com.apple.kext.ATI6000Controller6.4.2

    com.apple.kext.ATISupport6.4.2

    com.apple.iokit.IOGraphicsFamily2.2.1

    com.apple.driver.AppleSMC3.1.0d5

    com.apple.iokit.IOSCSIBlockCommandsDevice2.6.9

    com.apple.iokit.IOUSBMassStorageClass2.6.7

    com.apple.driver.AppleThunderboltDPInAdapter1.5.9

    com.apple.driver.AppleThunderboltDPAdapterFamily1.5.9

    com.apple.driver.AppleThunderboltPCIDownAdapter1.2.1

    com.apple.driver.BroadcomUSBBluetoothHCIController2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController2.4.5f3

    com.apple.iokit.IOBluetoothFamily2.4.5f3

    com.apple.driver.AppleUSBMultitouch207.7

    com.apple.iokit.IOUSBHIDDriver4.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice2.6.9

    com.apple.iokit.IOBDStorageFamily1.6

    com.apple.iokit.IODVDStorageFamily1.6

    com.apple.iokit.IOCDStorageFamily1.6.1

    com.apple.driver.AppleUSBMergeNub4.2.5

    com.apple.driver.AppleUSBComposite3.9.0

    com.apple.driver.XsanFilter402.1

    com.apple.driver.AppleThunderboltNHI1.3.2

    com.apple.iokit.IOThunderboltFamily1.7.4

    com.apple.iokit.IOAHCISerialATAPI1.2.6

    com.apple.iokit.IOSCSIArchitectureModelFamily2.6.9

    com.apple.iokit.IOFireWireFamily4.2.7

    com.apple.iokit.IOUSBUserClient4.2.4

    com.apple.iokit.IOAHCIFamily2.0.7

    com.apple.iokit.IOUSBFamily4.2.6

    com.apple.driver.AppleEFIRuntime1.4.0

    com.apple.iokit.IOHIDFamily1.6.6

    com.apple.iokit.IOSMBusFamily1.1

    com.apple.security.TMSafetyNet6

    com.apple.kext.AppleMatch1.0.0d1

    com.apple.driver.DiskImages289

    com.apple.iokit.IOStorageFamily1.6.3

    com.apple.driver.AppleACPIPlatform1.3.6

    com.apple.iokit.IOPCIFamily2.6.8

    com.apple.iokit.IOACPIFamily1.3.0

    :1008361
  • 0

    looks like version 8.0.6C is out today... anybody have any feedback?

    :1008407
  • 0
    Yeah. As of 8.0.6's update yesterday, now for the first time I had two kernel panics. Mother of Mercy is this the end of Sophos?
    :1008488