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Kernel Panic with ver. 8.0.1 c

Hi,

today I have expirienced the Kernel Panic.

OS:

Mac OS X 10.7.3

Machine:

Model Name:    iMac
Model Identifier:    iMac11,1
Processor Name:    Intel Core i5
Processor Speed:    2.66 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):    256 KB
L3 Cache:    8 MB
Memory:    16 GB
Processor Interconnect Speed:    4.8 GT/s
Boot ROM Version:    IM111.0034.B02
SMC Version (system):    1.54f36

Panic copy/paste ----------------------

Fri Apr 13 13:07:52 2012
panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81dfa97d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x000000004da6e000, CR4: 0x0000000000000660
RAX: 0x0000000000000023, RBX: 0x000000000000eb40, RCX: 0xffffff803e336000, RDX: 0xffffff8026c3f240
RSP: 0xffffff81c8d23780, RBP: 0xffffff81c8d23a00, RSI: 0x0000000027a31840, RDI: 0xffffff8026c3f240
R8:  0x000039104cea8d60, R9:  0xffffff8024d6d980, R10: 0x0000000000000048, R11: 0xffffff80002d8220
R12: 0xffffff81c8d239b0, R13: 0x0000000000000000, R14: 0xffffff80269d1d10, R15: 0xffffff8023fa0c60
RFL: 0x0000000000010246, RIP: 0xffffff7f81dfa97d, CS:  0x0000000000000008, SS:  0x0000000000000010
CR2: 0x000000000000001c, Error code: 0x0000000000000000, Faulting CPU: 0x1

Backtrace (CPU 1), Frame : Return Address
0xffffff81c8d23440 : 0xffffff8000220702 
0xffffff81c8d234c0 : 0xffffff80002c266d 
0xffffff81c8d23660 : 0xffffff80002d7a1d 
0xffffff81c8d23680 : 0xffffff7f81dfa97d 
0xffffff81c8d23a00 : 0xffffff7f81dfbfc2 
0xffffff81c8d23a40 : 0xffffff800052a2b4 
0xffffff81c8d23aa0 : 0xffffff80002f92ec 
0xffffff81c8d23af0 : 0xffffff8000311706 
0xffffff81c8d23b90 : 0xffffff800030a290 
0xffffff81c8d23c50 : 0xffffff800030a80e 
0xffffff81c8d23f50 : 0xffffff80005caa7b 
0xffffff81c8d23fb0 : 0xffffff80002d8363 
      Kernel Extensions in backtrace:
         com.sophos.kext.sav(8.0.1)[9F2DF25D-B665-7144-C1AE-C2168D411D43]@0xffffff7f81df9000->0xffffff7f81dfdfff

BSD process name corresponding to current thread: ath

Mac OS version:
11D50b

Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: iMac11,1 (Mac-F2268DAE)

System uptime in nanoseconds: 62742172669353
last loaded kext at 56555585929769: com.apple.iokit.IOAVBFamily	1.0.0d22 (addr 0xffffff7f8078e000, size 36864)
last unloaded kext at 56620042886674: com.apple.iokit.IOAVBFamily	1.0.0d22 (addr 0xffffff7f8078e000, size 36864)
loaded kexts:
com.pihto.driver.KirguduDriver	1.0.5
com.parallels.kext.prl_hid_hook	6.0 12106.692267
com.parallels.kext.prl_hypervisor	6.0 12106.692267
com.parallels.kext.prl_usb_connect	6.0 12106.692267
com.sophos.kext.sav	8.0.1
foo.tap	1.0
foo.tun	1.0
com.taoeffect.ispy.kext	2.0.1
com.parallels.kext.prl_vnic	6.0 12106.692267
com.parallels.kext.prl_netbridge	6.0 12106.692267
com.metakine.handsoff.driver	2.0
com.apple.filesystems.smbfs	1.7.0
com.apple.filesystems.exfat	1.1
com.apple.filesystems.autofs	3.0
com.apple.driver.AppleBluetoothMultitouch	66.6
com.apple.driver.AppleHWSensor	1.9.4d0
com.apple.driver.AudioAUUC	1.59
com.apple.iokit.IOUserEthernet	1.0.0d1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AGPM	100.12.42
com.apple.driver.AppleMikeyHIDDriver	122
com.apple.driver.AppleHDA	2.1.7f9
com.apple.driver.AppleUpstreamUserClient	3.5.9
com.apple.driver.AppleMCCSControl	1.0.26
com.apple.kext.ATIFramebuffer	7.1.8
com.apple.driver.AppleMikeyDriver	2.1.7f9
com.apple.ATIRadeonX2000	7.1.8
com.apple.driver.AudioIPCDriver	1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin	4.7.5d4
com.apple.driver.AppleLPC	1.5.3
com.apple.driver.AppleBacklight	170.1.9
com.apple.driver.AppleIRController	312
com.apple.driver.AppleUSBCardReader	3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.BootCache	33
com.apple.iokit.SCSITaskUserClient	3.0.3
com.apple.iokit.IOAHCIBlockStorage	2.0.1
com.apple.driver.AppleFWOHCI	4.8.9
com.apple.driver.AirPort.Atheros40	503.60.3
com.apple.iokit.AppleBCM5701Ethernet	3.0.8b2
com.apple.driver.AppleUSBHub	4.5.0
com.apple.driver.AppleEFINVRAM	1.5.0
com.apple.driver.AppleAHCIPort	2.2.0
com.apple.driver.AppleUSBEHCI	4.5.8
com.apple.driver.AppleACPIButtons	1.4
com.apple.driver.AppleRTC	1.4
com.apple.driver.AppleHPET	1.6
com.apple.driver.AppleSMBIOS	1.7
com.apple.driver.AppleACPIEC	1.4
com.apple.driver.AppleAPIC	1.5
com.apple.driver.AppleIntelCPUPowerManagementClient	167.3.0
com.apple.nke.applicationfirewall	3.2.30
com.apple.security.quarantine	1.1
com.apple.driver.AppleIntelCPUPowerManagement	167.3.0
com.apple.kext.triggers	1.0
com.apple.driver.AppleMultitouchDriver	220.62.1
com.apple.driver.IOBluetoothHIDDriver	4.0.3f12
com.apple.iokit.IOSurface	80.0
com.apple.iokit.IOBluetoothSerialManager	4.0.3f12
com.apple.iokit.IOSerialFamily	10.0.5
com.apple.driver.DspFuncLib	2.1.7f9
com.apple.driver.AppleSMBusController	1.0.10d0
com.apple.kext.ATI4800Controller	7.1.8
com.apple.kext.ATISupport	7.1.8
com.apple.iokit.IOFireWireIP	2.2.4
com.apple.driver.AppleHDAController	2.1.7f9
com.apple.iokit.IOHDAFamily	2.1.7f9
com.apple.iokit.IOAudioFamily	1.8.6fc6
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.ApplePolicyControl	3.0.16
com.apple.driver.AppleSMC	3.1.1d8
com.apple.driver.IOPlatformPluginFamily	4.7.5d4
com.apple.driver.AppleGraphicsControl	3.0.16
com.apple.driver.AppleSMBusPCI	1.0.10d0
com.apple.driver.AppleBacklightExpert	1.0.3
com.apple.iokit.IONDRVSupport	2.3.2
com.apple.iokit.IOGraphicsFamily	2.3.2
com.apple.driver.CoreStorage	182.10
com.apple.driver.AppleUSBHIDKeyboard	152.3
com.apple.driver.AppleHIDKeyboard	152.3
com.apple.driver.BroadcomUSBBluetoothHCIController	4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController	4.0.3f12
com.apple.iokit.IOBluetoothFamily	4.0.3f12
com.apple.iokit.IOUSBHIDDriver	4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice	3.0.3
com.apple.iokit.IOUSBMassStorageClass	3.0.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport	2.1.0
com.apple.iokit.IOFireWireSBP2	4.2.0
com.apple.driver.AppleUSBMergeNub	4.5.3
com.apple.driver.AppleUSBComposite	4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.0.3
com.apple.iokit.IOBDStorageFamily	1.6
com.apple.iokit.IODVDStorageFamily	1.7
com.apple.iokit.IOCDStorageFamily	1.7
com.apple.driver.XsanFilter	403
com.apple.iokit.IOAHCISerialATAPI	2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily	3.0.3
com.apple.iokit.IOFireWireFamily	4.4.5
com.apple.iokit.IO80211Family	412.2
com.apple.iokit.IOEthernetAVBController	1.0.0d5
com.apple.iokit.IONetworkingFamily	2.0
com.apple.iokit.IOUSBUserClient	4.5.8
com.apple.iokit.IOAHCIFamily	2.0.7
com.apple.iokit.IOUSBFamily	4.5.8
com.apple.driver.AppleEFIRuntime	1.5.0
com.apple.iokit.IOHIDFamily	1.7.1
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	177.3
com.apple.kext.AppleMatch	1.0.0d1
com.apple.security.TMSafetyNet	7
com.apple.driver.DiskImages	331.3
com.apple.iokit.IOStorageFamily	1.7
com.apple.driver.AppleKeyStore	28.18
com.apple.driver.AppleACPIPlatform	1.4
com.apple.iokit.IOPCIFamily	2.6.8
com.apple.iokit.IOACPIFamily	1.4

 ---------------------------------------------

Cheers

:1006211


This thread was automatically locked due to age.
  • I'm also experiencing kernel panics with version 8.0.1c when "On-Access Scanning" is enabled. When this option is disabled, everything is fine.

    Looking back at the last release of version 3 (3.7.9C ?), I was having the same kernel panics when "On-Access Scanning" was enabled. For some reason, that option had always been disabled, and as soon as I enabled it, the kennel panics started.

    I do not have, and never had, Parallels installed.

    OS: Mac OS X 10.7.3

    :1006631
  • I'm having the same issue.  This morning I uninstalled Sophos with hopes to re-install at a later date.  Here is the Kernel panic from yesterday:

    Interval Since Last Panic Report:  1743679 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    DC149150-2AEF-4ACA-AA66-5167102B404A

    Tue Apr 24 06:41:51 2012

    panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f8206ab0d, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x000000000c824036, CR4: 0x00000000000606e0

    RAX: 0x0000000000000023, RBX: 0x000000000000000b, RCX: 0xffffff8013eec2e0, RDX: 0xffffff8015b35730

    RSP: 0xffffff81166bb7c0, RBP: 0xffffff81166bba00, RSI: 0x000000001dcd64ff, RDI: 0xffffff8015b35730

    R8:  0x000027b31aaa5600, R9:  0x0000000000000001, R10: 0x000000000c824036, R11: 0xffffff80002d8200

    R12: 0xffffff80247fbba0, R13: 0x0000000000000000, R14: 0xffffff8013eec438, R15: 0xffffff81166bb9b0

    RFL: 0x0000000000010246, RIP: 0xffffff7f8206ab0d, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x000000000000001c, Error code: 0x0000000000000000, Faulting CPU: 0x1

    Backtrace (CPU 1), Frame : Return Address

    0xffffff81166bb480 : 0xffffff8000220702

    0xffffff81166bb500 : 0xffffff80002c266d

    0xffffff81166bb6a0 : 0xffffff80002d7a1d

    0xffffff81166bb6c0 : 0xffffff7f8206ab0d

    0xffffff81166bba00 : 0xffffff7f8206bf42

    0xffffff81166bba40 : 0xffffff800052a2b4

    0xffffff81166bbaa0 : 0xffffff80002f92ec

    0xffffff81166bbaf0 : 0xffffff8000311706

    0xffffff81166bbb90 : 0xffffff800030a290

    0xffffff81166bbc50 : 0xffffff800030a80e

    0xffffff81166bbf50 : 0xffffff80005caa7b

    0xffffff81166bbfb0 : 0xffffff80002d8363

          Kernel Extensions in backtrace:

             com.sophos.kext.sav(8.0.2)[A5921E10-F693-9290-D24E-EE5A71E052FA]@0xffffff7f82069000->0xffffff7f8206dfff

    BSD process name corresponding to current thread: UserEventAgent

    Mac OS version:

    11D50b

    Kernel version:

    Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

    Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 43650200001595

    last loaded kext at 82061874439: com.vmware.kext.vmnet          3.1.3 (addr 0xffffff7f8215a000, size 45056)

    last unloaded kext at 350708184963: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80a4e000, size 65536)

    loaded kexts:

    com.vmware.kext.vmnet            3.1.3

    com.vmware.kext.vmioplug       3.1.3

    com.vmware.kext.vmci                3.1.3

    com.vmware.kext.vmx86            3.1.3

    com.sophos.kext.sav     8.0.2

    org.virtualbox.kext.VBoxNetAdp             3.0.10

    org.virtualbox.kext.VBoxNetFlt 3.0.10

    org.virtualbox.kext.VBoxUSB     3.0.10

    org.virtualbox.kext.VBoxDrv      3.0.10

    com.apple.driver.AppleHWSensor           1.9.4d0

    com.apple.filesystems.autofs    3.0

    com.apple.driver.AppleMikeyHIDDriver                122

    com.apple.driver.AppleHDA       2.1.7f9

    com.apple.driver.AppleMikeyDriver       2.1.7f9

    com.apple.driver.AudioAUUC    1.59

    com.apple.driver.AGPM               100.12.42

    com.apple.kext.ATIFramebuffer              7.1.8

    com.apple.driver.AppleUpstreamUserClient      3.5.9

    com.apple.driver.AppleMCCSControl     1.0.26

    com.apple.driver.SMCMotionSensor      3.0.1d2

    com.apple.iokit.IOUserEthernet               1.0.0d1

    com.apple.driver.AppleSMCLMU             2.0.1d2

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AudioIPCDriver             1.2.2

    com.apple.driver.ACPI_SMC_PlatformPlugin      4.7.5d4

    com.apple.driver.AppleMuxControl        3.0.16

    com.apple.ATIRadeonX3000       7.1.8

    com.apple.driver.AppleLPC         1.5.3

    com.apple.driver.AppleIntelHD3000Graphics      7.1.8

    com.apple.driver.MaxTranserSizeOverrideDriver             3.0.1

    com.apple.driver.AppleUSBTCButtons   225.2

    com.apple.driver.AppleUSBTCKeyboard               225.2

    com.apple.driver.AppleIRController        312

    com.apple.iokit.SCSITaskUserClient        3.0.3

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib                1.0.0d1

    com.apple.BootCache   33

    com.apple.iokit.IOAHCIBlockStorage      2.0.1

    com.apple.driver.AppleSDXC     1.1.4

    com.apple.driver.AppleUSBHub               4.5.0

    com.apple.driver.AppleFWOHCI               4.8.9

    com.apple.driver.AirPort.Brcm4331         513.20.19

    com.apple.iokit.AppleBCM5701Ethernet              3.0.8b2

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.driver.AppleSmartBatteryManager   161.0.0

    com.apple.driver.AppleAHCIPort             2.2.0

    com.apple.driver.AppleUSBEHCI              4.5.8

    com.apple.driver.AppleACPIButtons      1.4

    com.apple.driver.AppleRTC        1.4

    com.apple.driver.AppleHPET      1.6

    com.apple.driver.AppleSMBIOS                1.7

    com.apple.driver.AppleACPIEC 1.4

    com.apple.driver.AppleAPIC      1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient         167.3.0

    com.apple.nke.applicationfirewall           3.2.30

    com.apple.security.quarantine  1.1

    com.apple.driver.AppleIntelCPUPowerManagement     167.3.0

    com.apple.driver.AppleBluetoothHIDMouse      170.4

    com.apple.driver.AppleHIDMouse          170.4

    com.apple.driver.AppleBluetoothHIDKeyboard 152.3

    com.apple.driver.AppleHIDKeyboard     152.3

    com.apple.driver.IOBluetoothHIDDriver               4.0.3f12

    com.apple.kext.triggers                1.0

    com.apple.driver.DspFuncLib     2.1.7f9

    com.apple.driver.AppleAVBAudio           1.0.0d11

    com.apple.driver.AppleSMBusController              1.0.10d0

    com.apple.driver.AppleUSBAudio            2.8.2f5

    com.apple.iokit.IOFireWireIP     2.2.4

    com.apple.iokit.IOSurface           80.0

    com.apple.iokit.IOBluetoothSerialManager         4.0.3f12

    com.apple.iokit.IOSerialFamily   10.0.5

    com.apple.iokit.IOAVBFamily     1.0.0d22

    com.apple.iokit.IOAudioFamily  1.8.6fc6

    com.apple.kext.OSvKernDSPLib                1.3

    com.apple.driver.AppleHDAController   2.1.7f9

    com.apple.iokit.IOHDAFamily     2.1.7f9

    com.apple.driver.ApplePolicyControl     3.0.16

    com.apple.driver.AppleSMC       3.1.1d8

    com.apple.driver.IOPlatformPluginFamily            4.7.5d4

    com.apple.driver.AppleGraphicsControl               3.0.16

    com.apple.driver.AppleSMBusPCI           1.0.10d0

    com.apple.driver.AppleBacklightExpert 1.0.3

    com.apple.kext.ATI6000Controller           7.1.8

    com.apple.kext.ATISupport        7.1.8

    com.apple.iokit.IONDRVSupport              2.3.2

    com.apple.driver.AppleIntelSNBGraphicsFB        7.1.8

    com.apple.iokit.IOGraphicsFamily            2.3.2

    com.apple.iokit.IOSCSIBlockCommandsDevice   3.0.3

    com.apple.driver.BroadcomUSBBluetoothHCIController               4.0.3f12

    com.apple.driver.AppleUSBBluetoothHCIController        4.0.3f12

    com.apple.iokit.IOBluetoothFamily         4.0.3f12

    com.apple.iokit.IOUSBMassStorageClass              3.0.1

    com.apple.driver.AppleUSBMultitouch 227.1

    com.apple.driver.AppleThunderboltDPInAdapter            1.5.9

    com.apple.driver.AppleThunderboltDPAdapterFamily   1.5.9

    com.apple.driver.AppleThunderboltPCIDownAdapter   1.2.1

    com.apple.iokit.IOUSBHIDDriver               4.4.5

    com.apple.driver.AppleUSBMergeNub 4.5.3

    com.apple.driver.AppleUSBComposite  4.5.8

    com.apple.iokit.IOSCSIMultimediaCommandsDevice      3.0.3

    com.apple.iokit.IOBDStorageFamily        1.6

    com.apple.iokit.IODVDStorageFamily     1.7

    com.apple.iokit.IOCDStorageFamily        1.7

    com.apple.driver.XsanFilter        403

    com.apple.iokit.IOAHCISerialATAPI         2.0.1

    com.apple.iokit.IOSCSIArchitectureModelFamily              3.0.3

    com.apple.driver.AppleThunderboltNHI               1.3.2

    com.apple.iokit.IOThunderboltFamily    1.7.4

    com.apple.iokit.IOUSBUserClient             4.5.8

    com.apple.iokit.IOFireWireFamily            4.4.5

    com.apple.iokit.IO80211Family  412.2

    com.apple.iokit.IOEthernetAVBController            1.0.0d5

    com.apple.iokit.IONetworkingFamily      2.0

    com.apple.iokit.IOAHCIFamily    2.0.7

    com.apple.iokit.IOUSBFamily     4.5.8

    com.apple.driver.AppleEFIRuntime         1.5.0

    com.apple.iokit.IOHIDFamily      1.7.1

    com.apple.iokit.IOSMBusFamily                1.1

    com.apple.security.sandbox       177.3

    com.apple.kext.AppleMatch      1.0.0d1

    com.apple.security.TMSafetyNet             7

    com.apple.driver.DiskImages     331.3

    com.apple.iokit.IOStorageFamily              1.7

    com.apple.driver.AppleKeyStore             28.18

    com.apple.driver.AppleACPIPlatform     1.4

    com.apple.iokit.IOPCIFamily       2.6.8

    com.apple.iokit.IOACPIFamily    1.4

    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f3

    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)

    Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: ST9500325ASG, 500.11 GB

    Serial ATA Device: MAT**bleep**ADVD-R   UJ-898

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2

    USB Device: CodeMeter-Stick, 0x064f  (WIBU-Systems AG), 0x03e9, 0xfa130000 / 6

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfd120000 / 4

    USB Device: hub_device, 0x058f  (Alcor Micro, Corp.), 0x6254, 0xfd122000 / 6

    USB Device: FreeAgent, 0x0bc2  (Seagate LLC), 0x3008, 0xfd122400 / 11

    USB Device: FreeAgent, 0x0bc2  (Seagate LLC), 0x3008, 0xfd122300 / 10

    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfd124000 / 5

    USB Device: USB Reader, 0x05e3  (Genesys Logic, Inc.), 0x070e, 0xfd124400 / 9

    USB Device: iMic USB audio system, 0x077d, 0x07af, 0xfd124300 / 8

    USB Device: Oxygen 49, 0x0763  (M-Audio), 0x2027, 0xfd124200 / 7

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    :1006661
  • Hey guys, thanks for all the kernel panic dumps. Through analysis of that information we've identified the root cause. Its the same issue for everyone that has reported their kernel panic so far, and related to how many simultaneous scans can be going (not related to virtualization directly, but that may be a contributing factor).

    We will be fixing it in 8.0.4. Apologies its going to take so long but we need the extra time to make sure we haven't broken anything else (its in a tricky piece of code).

    :1006691
  • Does this mean you will be disabling the automatic updating from 7.x to 8.x until 8.0.4 is available (which would be early June, right?).

    :1006711
  • That's great news!  Looking forward to re-installing your app soon.  As a programmer I understand how complexity can cause the need for extra testing steps to ensure all is well. 

    Sophos, you rock!

    :1006725
  • @maser: That is our current thinking, no reason to cause any discomfort for anyone, even if its only a few people. And yes, 8.0.4 is currently planned for the first week in June.

    :1006731
  • Now that 8.0.4 is out through auto-update (at least for 8.x installs)...

    1)  There's a presumption that this will fix the kernel panics -- is this confirmed?

    2)  If so, when will Sophos 7.x users get the 8.0.4 update automatically?

    :1007437
  • 8.0.4 is confirmed to address the kernel panics reported in this forum and what we've been able to reproduce in house. Definitely interested to hear if anyone sees anything different.

    The rollover of users with the Home Edition to 8.0.4 will happen in June, exact timing is being worked out. We figure it is a good idea to let 8.0.4 run with the current population for a litle while, to assure ourselves that we aren't going to cause anyone problems.

    :1007449
  • Hi Bob,


    Does 8.0.4 also fix the problem with the /.DocumentRevisions-V100/ on-access scanning too? If so is it safe to remove that folder from the Excluded Items setting?

    It would be great if Sophos could post what has been fixed/changed in this new release.

    Thanks,

    Stuart

    :1007547
  • I have been getting panics with 8.0.4 every other day since June 17th.  I am disabling on-access scanning to see what happens.  Here is my log:

    Sun Jun 24 18:34:29 2012
    panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x002ff52e, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0x00000080, CR3: 0x00101000, CR4: 0x00000660
    EAX: 0x00008000, EBX: 0x00000000, ECX: 0x01390000, EDX: 0x0482b5a0
    CR2: 0x00000080, EBP: 0x3583bbc8, ESI: 0x00000000, EDI: 0x0769f000
    EFL: 0x00010206, EIP: 0x002ff52e, CS:  0x00000004, DS:  0x3583000c
    Error code: 0x00000000

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x3583b9e8 : 0x21b837 (0x5dd7fc 0x3583ba1c 0x223ce1 0x0)
    0x3583ba38 : 0x2abf6a (0x59e3d0 0x2ff52e 0xe 0x59e59a)
    0x3583bb18 : 0x2a1a78 (0x3583bb38 0x320 0x3583bb58 0x29ffbb)
    0x3583bb30 : 0x2ff52e (0xe 0x4370048 0x84000c 0xc)
    0x3583bbc8 : 0x360ca782 (0x0 0x9570100 0x8000 0x482b5a0)
    0x3583bd08 : 0x47abd7 (0x626b504 0x8 0x769f000 0x3083b700)
    0x3583bd48 : 0x4b903b (0x6f1351c 0x0 0x3083b700 0x0)
    0x3583be08 : 0x4bf494 (0x6f1351c 0x0 0xbdb1d80 0x3083b700)
    0x3583bee8 : 0x4bf8a9 (0xbdb1d80 0x0 0x7a98234 0x11)
    0x3583bf78 : 0x4f7f90 (0x53b1a80 0x7a981f0 0x7a98234 0x0)
    0x3583bfc8 : 0x2a1fd8 (0x7c7bd64 0x0 0x4 0x7c7b594)
    No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb089d2d8
          Kernel Extensions in backtrace (with dependencies):
             com.sophos.kext.sav(8.0.4)@0x360c8000->0x360ccfff

    BSD process name corresponding to current thread: InterCheck

    Mac OS version:
    10K549

    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: iMac4,1 (Mac-F42786C8)

    System uptime in nanoseconds: 201208523264315
    unloaded kexts:
    (none)
    loaded kexts:
    com.vmware.kext.vmnet    3.1.2
    com.vmware.kext.vmioplug    3.1.2
    com.vmware.kext.vmci    3.1.2
    com.vmware.kext.vmx86    3.1.2
    com.sophos.kext.sav    8.0.4
    com.logmein.driver.LogMeInSoundDriver    1.0.0
    com.hzsystems.driver.CDSDAudioCaptureSupport    1.5
    com.novatelwireless.driver.3GData    3.0.15
    com.AmbrosiaSW.AudioSupport    3.2
    com.novatelwireless.driver.3G    3.0.15
    com.novatelwireless.driver.DisableAutoInstall    3.0.15
    com.olympus.CamFWSerialBusProtocolTransport    2.0.0
    com.roxio.BluRaySupport    1.1.6
    at.obdev.nke.LittleSnitch    2.3.11
    com.apple.filesystems.msdosfs    1.6.3 - last loaded 1304776239736
    com.apple.filesystems.afpfs    9.7.1
    com.apple.nke.asp_tcp    5.0
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleHWSensor    1.9.3d0
    com.apple.driver.AudioAUUC    1.57
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.iokit.CHUDUtils    364
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.iokit.CHUDProf    366
    com.apple.driver.AppleMCCSControl    1.0.20
    com.apple.driver.AppleIntelYonahProfile    14
    com.apple.kext.ATIFramebuffer    6.3.6
    com.apple.driver.AppleIntelPenrynProfile    17.1
    com.apple.ATIRadeonX1000    6.3.6
    com.apple.driver.InternalModemSupport    2.6.2
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.AppleIntelNehalemProfile    11.1
    com.apple.driver.AppleHDA    2.0.5f14
    com.apple.driver.AirPortBrcm43xx    423.91.27
    com.apple.driver.AppleGraphicsControl    2.10.6
    com.apple.iokit.AppleYukon2    3.2.1b1
    com.apple.driver.AppleIntelMeromProfile    19.1
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.driver.AirPortBrcm43224    428.42.4
    com.apple.driver.AppleLPC    1.5.1
    com.apple.driver.AppleBacklight    170.0.46
    com.apple.driver.AppleWWANSupport1    2.0.4b0
    com.apple.driver.AppleWWANSupport    2.0.4b0
    com.apple.driver.MaxTranserSizeOverrideDriver    2.6.1
    com.apple.driver.AppleIRController    303.8
    com.apple.driver.CSRHIDTransitionDriver    2.4.5f3
    com.apple.driver.USBCameraFirmwareLoader    1.1.0
    com.apple.driver.StorageLynx    2.6.1
    com.apple.driver.Oxford_Semi    2.6.1
    com.apple.driver.LSI_FW_500    2.6.1
    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit    2.6.1
    com.apple.driver.initioFWBridge    2.6.1
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleUSBUHCI    4.2.0
    com.apple.driver.AppleIntelPIIXATA    2.5.1
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.CHUDKernLib    365
    com.apple.driver.AppleHDAHardwareConfigDriver    2.0.5f14
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.kext.ATI1600Controller    6.3.6
    com.apple.kext.ATISupport    6.3.6
    com.apple.iokit.AppleProfileFamily    41.4
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleBacklightExpert    1.0.1
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.driver.CSRUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.iokit.IOUSBMassStorageClass    2.6.7
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
    com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.0
    com.apple.iokit.IOFireWireSBP2    4.0.6
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IOATAPIProtocolTransport    2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.driver.AppleFileSystemDriver    2.0
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.iokit.IOATAFamily    2.5.1
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.TMSafetyNet    6
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    289
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOACPIFamily    1.3.0
    com.apple.iokit.IOPCIFamily    2.6.5
     

    :1007875