I am having the same issue. I am on 10.7.5. It has been a few days with the menu shield being gray. I opened up preferences and on-access scanning is disabled but there is no way to get it turned on again, because it is greyed out. I removed shophos and reinstalled with same result. Please help. :1010598

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Discussions Sophos just stopped working installed and re installed still not working shield just grey

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Sophos just stopped working installed and re installed still not working shield just grey

dukey over 12 years ago

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0 Patc over 12 years ago

Yeah! Update and restart makes all things better! It's back to working again. Thanks!!!
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0 maybull over 12 years ago

I uninstalled Sophos and reinstalled, still says I am using the older verson 8.08, not the updated. I'll try a restart as well.
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