Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Removing Sophos Anti-Virus for Mac Home Edition

UPDATE: For Version 9 see this post: Remove (uninstall) Sophos Anti-Virus for Mac Home Edition (the free version)

 

What to do

  1. Find the folder /Applications and double-click Sophos Remove.
  2. In the confirmation dialog, click Remove Sophos Anti-Virus .
  3. In the user account dialog, type an administrator name and password. Click OK.

Sophos Anti-Virus for Mac Home Edition is now removed from your Mac.

:1000037


This thread was automatically locked due to age.
  • Thank you for the remover. Your scanner froze my Macbook Pro twice, 2 attempts at system scans. Both caused my laptop to freeze up. 

    At least the remover worked well.

    :1000062
  • I find it interesting that you did not have a good experience with the scanner. Right now I have it scanning both my MacBook and my Mac Mini. My Mac Mini has only 1Gb of RAM, so you know how slow that can get, yet it is chugging along and doing it as we speak.

    I will advise you on what if anything transpires.

    :1000091
  • I actually re-installed it after being asked by a staff member here to try a scan on a single folder and see if anything happened. It was a small 28mb picture folder and it scanned fast with no issues. When I scanned a larger 40+gb folder with dmg's it took 2hours to scan that folder and brought the temp of my mbp up to 208* F. I've got a 500gb HD, so at 2 hours for 41gb I'm looking at a 20 hour scan for my entire drive.

    I would be interested though to hear how others make out with full system scans.

    :1000092
  • I tried a system scan twice too. Froze after a short time on both attempts. I've now uninstalled the app. 

    :1000097
  • I have done a full system scan with more than 1,500,000 files. It took several hours and found 2 windows trojans in some .zip with pictures. But I am still amazed at how few RAM and CPU cycles it consumes. I can barely notice it.

    Great job!

    :1000120
  • I have tried to install sophos anti-virus home edition and get this message:

    Another version of Sophos anti-virus software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again.

    I have deleted the previous version of sophos and I still get the same message. In my applications folder there are no sophos files anymore so I could not find the remove sophos files as you have recommended. Please advise on how to proceed

    Thanks

    Ana

    :1000145
  • Well I do not have that folder in my applications folder and a search in the hard drive turned naught

    :1000158
  • UPDATE:  See this post to remove version 8/9

     spike wrote:

     

    1. Find the folder /Applications and double-click Sophos Remove

    anathelion wrote:
    … applications folder there are no sophos files anymore so I could not find the remove sophos …

    1. Finder
    2. Go menu
    3. Go to Folder…
    4. /Library/Sophos Anti-Virus
    5. Remove Sophos Anti-Virus
    Other articles of interest (maybe not all relating to the 7.2.1C Home Edition of Sophos Anti-Virus): 
    :1000309
  • I have the exact same problem. No "remove sophos" file in the library or anything. How can I install the new software if I can't uninstall the previous one?

    Help!

    :1001137
  • Here's how to properly remove Sophos Antivirus from your mac.

    Step 1: Open Finder

    Step 2: Click on (your) "Macintosh HD"

    Step 3: Double-click on "Library" folder

    Step 4: Double-click on "Sophos Anti-Virus" folder

    Step 5: Double-click on "Remove Sophos Anti-Virus.pkg" and follow instructions. 

    Sophos Anti-Virus software should be completely removed now.

    I hope you find this helpful.

    :1001213