Configuration Protection USB 3.0 Root HUB blocked

Hello John,

Yes that makes perfect sense, as when I go to add the device to the whitelist it says "IUSB3" is invalid.

It seems they just need to relax their input parameters to allow a greater range of devices, but probabably not that simple.

Thanks once again.

Regards

Daniel

BUMP!

Daniel,

Did you ever get this working? I meant to reply back to this thread a long while back to say I got it working with some help from Sophos and some scripting on the client and backend. Sorry - it's been a hectic couple of months!

The KB has now been updated from Sophos and the all important HINT section might be the trick to get it working for you.

http://www.sophos.com/en-us/support/knowledgebase/1376/1380/118467.aspx

We had to sign and push the update, reboot the machine, and then run some scripting to force update the client config protect policies.

If you need it I can provide the basic scripts to automate it.

Rgds,

John

Hello John,

Yeah, that's the solution Sophos supplied to us in the end.

It didnt work initially, I worked the hint section out myself, as I found the device needs to be operational before the policy can be applied, otherwise is stays in a downed state despite applying the policy.

I have created a very basic automation script but I am sure yours is probably more comprehensive, so if it's OK with you, could I have a look?

Regards

Daniel