01-09-2020 12:23:22 Successfully requested Sophos Endpoint Defense disable tamper protection of SAU.
01-09-2020 12:23:22 In MsiLib::GetPackageProductInfo().
01-09-2020 12:23:22 In MsiLib::GetPackageProperty().
01-09-2020 12:23:22 Leaving MsiLib::GetPackageProperty() with ERROR_SUCCESS.
01-09-2020 12:23:22 In MsiLib::GetPackageProperty().
01-09-2020 12:23:22 Leaving MsiLib::GetPackageProperty() with ERROR_SUCCESS.
01-09-2020 12:23:22 In MsiLib::GetPackageProperty().
01-09-2020 12:23:22 Leaving MsiLib::GetPackageProperty() with ERROR_SUCCESS.
01-09-2020 12:23:22 Leaving MsiLib::GetPackageProductInfo().
01-09-2020 12:23:22 In MsiLib::IsProductInstalled().
01-09-2020 12:23:22 Leaving MsiLib::IsProductInstalled() with true.
01-09-2020 12:23:22 In FixIniFiles().
01-09-2020 12:23:22 Processing: C:\ProgramData\Sophos\AutoUpdate\Config\iconn.cfg
01-09-2020 12:23:22 Processing: C:\ProgramData\Sophos\AutoUpdate\Config\idata.cfg
01-09-2020 12:23:22 Processing: C:\ProgramData\Sophos\AutoUpdate\Config\ilog.cfg
01-09-2020 12:23:22 Processing: C:\ProgramData\Sophos\AutoUpdate\Config\imon.cfg
01-09-2020 12:23:22 Processing: C:\ProgramData\Sophos\AutoUpdate\Config\isched.cfg
01-09-2020 12:23:22 Processing: C:\ProgramData\Sophos\AutoUpdate\Config\iupd.cfg
01-09-2020 12:23:22 Pre-existing version: 5.15.166; Installing version: 5.16.37.
01-09-2020 12:23:22 In KB2918614Workaround().
01-09-2020 12:23:22 Leaving KB2918614Workaround().
01-09-2020 12:23:22 Installation type: Minor upgrade.
01-09-2020 12:23:22 MSI installation attempt: 1
01-09-2020 12:23:25 Installation of Sophos AutoUpdate failed with return code : 1618.
01-09-2020 12:23:30 MSI installation attempt: 2
01-09-2020 12:23:33 Installation of Sophos AutoUpdate failed with return code : 1618.
01-09-2020 12:23:38 MSI installation attempt: 3
01-09-2020 12:23:41 Installation of Sophos AutoUpdate failed with return code : 1618.
01-09-2020 12:23:46 MSI installation attempt: 4
01-09-2020 12:23:49 Installation of Sophos AutoUpdate failed with return code : 1618.
01-09-2020 12:23:54 MSI installation attempt: 5
01-09-2020 12:23:57 Installation of Sophos AutoUpdate failed with return code : 1618.
01-09-2020 12:24:02 Failed to successfully install MSI within 5 attempts
01-09-2020 12:24:02 Successfully registered for tamper protection with Sophos Endpoint Defense.
01-09-2020 12:24:02 Error: Install of MSI failed with error 1618