RMA form: Please complete the form below (Please fill in all the parameters): ===================================== Technical Issue ====================================== Description/RMA Reason: [ ] Fault Code: Sub Fault Code: ====================================== Defective Product Details/License Details ====================================== Model/Product: Revision: Firmware version: Serial # of faulty device: License #: (was used in the faulty device) Dead on arrival: Y/N Is this part of a HA Cluster: Y/N ====================================== Shipping Info (All fields required): ====================================== Company: TAX ID #: (EU countries, Brazil, and India) Name: Address: City: Zip/Postal code: Country: Phone: Email: Special Instructions: ======================================