2014-04-29 09:39:37 ExtractClassicConfig: Action started 2014-04-29 09:39:37 ExtractClassicConfig: Action succeeded 2014-04-29 09:39:37 PreInstallChecks: Action started 2014-04-29 09:39:37 PreInstallChecks: Action succeeded 2014-04-29 09:39:37 SetBootDriverStartupProperty: Action started 2014-04-29 09:39:37 SetBootDriverStartupProperty: Boot driver: not installed. 2014-04-29 09:39:37 SetBootDriverStartupProperty: Action succeeded 2014-04-29 09:39:37 SetClassFilterPresentProperty: Action started 2014-04-29 09:39:37 SetClassFilterPresentProperty: Setting class filter present property to: 0 2014-04-29 09:39:37 SetClassFilterPresentProperty: Action succeeded 2014-04-29 09:39:37 SetDriverProperty: Action started 2014-04-29 09:39:37 SetDriverProperty: PROCESSOR_ARCHITECTURE environment variable is: AMD64 2014-04-29 09:39:37 SetDriverProperty: Action succeeded 2014-04-29 09:39:37 SetProcessorProperties: Action started 2014-04-29 09:39:37 SetProcessorProperties: Action succeeded 2014-04-29 09:39:42 CheckRegForNullDACLs: Action started 2014-04-29 09:39:42 CheckRegForNullDACLs: Action succeeded 2014-04-29 09:39:42 SetUpdateBegin: Action started 2014-04-29 09:40:12 SetUpdateBegin: Unable to create an instance of ComponentManager - SystemInformation will not be informed of the update (0x80080005) 2014-04-29 09:40:12 SetUpdateBegin: Action succeeded 2014-04-29 09:40:12 CloseSavMainWindow: Action started 2014-04-29 09:40:12 CloseSavMainWindow: CloseSavMainWindow: failed to open Software\Sophos\SAVUI 2 2014-04-29 09:40:12 CloseSavMainWindow: Action succeeded 2014-04-29 09:40:13 DisableServices: Action started 2014-04-29 09:40:13 DisableServices: Action succeeded 2014-04-29 09:40:13 ForceStopSAVService: Action started 2014-04-29 09:40:13 ForceStopSAVService: ForceStopService: Stopping SAVService 2014-04-29 09:40:13 ForceStopSAVService: ForceStopService: Checking if service is still running 2014-04-29 09:40:13 ForceStopSAVService: ForceStopService: Stopping SAVAdminService 2014-04-29 09:40:13 ForceStopSAVService: ForceStopService: Checking if service is still running 2014-04-29 09:40:13 ForceStopSAVService: ForceStopSAVService: Services have been stopped 2014-04-29 09:40:13 ForceStopSAVService: Action succeeded 2014-04-29 09:40:13 WaitForSAVService: Action started 2014-04-29 09:40:13 WaitForSAVService: WaitForSAVService: Walking system processes... 2014-04-29 09:40:13 WaitForSAVService: WaitForSAVService: Finished walking system processes. 2014-04-29 09:40:13 WaitForSAVService: Action succeeded 2014-04-29 09:40:14 CheckUninstallDrivers: Action started 2014-04-29 09:40:14 CheckUninstallDrivers: IsServiceInstalled: Unable to get a handle to requested service SAVOnAccess control. Returning false. 2014-04-29 09:40:14 CheckUninstallDrivers: IsServiceInstalled: Unable to get a handle to requested service SAVOnAccess filter. Returning false. 2014-04-29 09:40:14 CheckUninstallDrivers: Action succeeded 2014-04-29 09:40:14 RollbackDisableServices: Action started 2014-04-29 09:40:14 RollbackDisableServices: Action succeeded 2014-04-29 09:40:14 RunErrorScripts: Action started 2014-04-29 09:40:14 RunErrorScripts: Action succeeded 2014-04-29 09:40:14 RestoreMovedFiles: Action started 2014-04-29 09:40:14 RestoreMovedFiles: Action succeeded 2014-04-29 09:40:14 SetUpdateFailed: Action started 2014-04-29 09:40:44 SetUpdateFailed: Unable to create an instance of ComponentManager - SystemInformation cannot be informed of end of update 2014-04-29 09:40:44 SetUpdateFailed: Action succeeded