=== Verbose logging started: 7/6/2017 12:03:59 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\SophosUpdate.exe === MSI (c) (08:C4) [12:03:59:946]: Cloaking enabled. MSI (c) (08:C4) [12:03:59:946]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (08:C4) [12:03:59:946]: End dialog not enabled MSI (c) (08:C4) [12:03:59:946]: Original package ==> C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi MSI (c) (08:C4) [12:03:59:946]: Package we're running from ==> C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: Uninstall Flags override found. MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: Uninstall VersionNT override found. MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: Uninstall ServicePackLevel override found. MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}'. MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (08:C4) [12:03:59:946]: MSCOREE not loaded loading copy from system32 MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}'. MSI (c) (08:C4) [12:03:59:946]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (08:C4) [12:03:59:946]: Transforms are not secure. MSI (c) (08:C4) [12:03:59:946]: Note: 1: 2205 2: 3: Control MSI (c) (08:C4) [12:03:59:946]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\TEMP\Sophos Autoupdate 5.6.388 install log 20170706 120359.txt'. MSI (c) (08:C4) [12:03:59:946]: No Command Line. MSI (c) (08:C4) [12:03:59:946]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{40D9BA56-04A5-416E-B329-ADF2802FA67F}'. MSI (c) (08:C4) [12:03:59:946]: Product Code passed to Engine.Initialize: '(none)' MSI (c) (08:C4) [12:03:59:946]: Product Code from property table before transforms: '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}' MSI (c) (08:C4) [12:03:59:946]: Product Code from property table after transforms: '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}' MSI (c) (08:C4) [12:03:59:946]: Product not registered: beginning first-time install MSI (c) (08:C4) [12:03:59:946]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine. MSI (c) (08:C4) [12:03:59:946]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (c) (08:C4) [12:03:59:962]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 MSI (c) (08:C4) [12:03:59:962]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (c) (08:C4) [12:03:59:962]: User policy value 'SearchOrder' is 'nmu' MSI (c) (08:C4) [12:03:59:962]: Adding new sources is allowed. MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (c) (08:C4) [12:03:59:962]: Package name extracted from package path: 'Sophos AutoUpdate.msi' MSI (c) (08:C4) [12:03:59:962]: Package to be registered: 'Sophos AutoUpdate.msi' MSI (c) (08:C4) [12:03:59:962]: Note: 1: 2205 2: 3: Error MSI (c) (08:C4) [12:03:59:962]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'. MSI (c) (08:C4) [12:03:59:962]: TRANSFORMS property is now: MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'. MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Favorites MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Documents MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Local MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Pictures MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Desktop MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates MSI (c) (08:C4) [12:03:59:962]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (c) (08:C4) [12:03:59:962]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (c) (08:C4) [12:03:59:962]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation MSI (c) (08:C4) [12:03:59:962]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated. MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'. MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (c) (08:C4) [12:03:59:962]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Lenovo User'. MSI (c) (08:C4) [12:03:59:962]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi'. MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi'. MSI (c) (08:C4) [12:03:59:962]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (c) (08:C4) [12:03:59:962]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI MSI (c) (08:C4) [12:03:59:962]: EEUI - Disabling MsiEmbeddedUI in quiet mode === Logging started: 7/6/2017 12:03:59 === MSI (c) (08:C4) [12:03:59:962]: Machine policy value 'DisableRollback' is 0 MSI (c) (08:C4) [12:03:59:962]: User policy value 'DisableRollback' is 0 MSI (c) (08:C4) [12:03:59:962]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'. MSI (c) (08:C4) [12:03:59:962]: Creating MSIHANDLE (1) of type 790537 for thread 5572 MSI (c) (08:C4) [12:03:59:962]: MsiOpenPackageEx is returning 0 MSI (c) (08:C4) [12:03:59:962]: Closing MSIHANDLE (1) of type 790537 for thread 5572 === Verbose logging stopped: 7/6/2017 12:03:59 === === Verbose logging started: 7/6/2017 12:03:59 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\SophosUpdate.exe === MSI (c) (08:C4) [12:03:59:978]: Resetting cached policy values MSI (c) (08:C4) [12:03:59:978]: Machine policy value 'Debug' is 0 MSI (c) (08:C4) [12:03:59:978]: ******* RunEngine: ******* Product: C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi ******* Action: ******* CommandLine: ********** MSI (c) (08:C4) [12:03:59:978]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (08:C4) [12:03:59:978]: Grabbed execution mutex. MSI (c) (08:C4) [12:03:59:978]: Cloaking enabled. MSI (c) (08:C4) [12:03:59:978]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (08:C4) [12:03:59:978]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (18:1C) [12:03:59:978]: Running installation inside multi-package transaction C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi MSI (s) (18:1C) [12:03:59:978]: Grabbed execution mutex. MSI (s) (18:18) [12:03:59:978]: Resetting cached policy values MSI (s) (18:18) [12:03:59:978]: Machine policy value 'Debug' is 0 MSI (s) (18:18) [12:03:59:978]: ******* RunEngine: ******* Product: C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi ******* Action: ******* CommandLine: ********** MSI (s) (18:18) [12:03:59:978]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109110000000000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109110000000000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 000041091A0090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 000041091A0090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109440090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109440090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109510090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109510090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109511090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109511090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109610090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109610090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109611090400100000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109611090400100000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109711090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109711090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109810090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109810090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109910090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109910090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109A10090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109A10090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109A20000000100000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109A20000000100000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109A20090400100000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109A20090400100000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109AB0090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109AB0090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109B10090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109B10090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109C20090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109C20090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109E60090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109E60090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109F10090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109F10090400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109F100A0C00000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109F100A0C00000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 00004109F100C0400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 00004109F100C0400000000000F01FEC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 1926E8D15D0BCE53481466615F760A7F MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 1926E8D15D0BCE53481466615F760A7F MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 1A5F7264A58E4934D93B78D58FA36F2C MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 1A5F7264A58E4934D93B78D58FA36F2C MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 1D5E3C0FEDA1E123187686FED06E995A MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 1D5E3C0FEDA1E123187686FED06E995A MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 21F994EE50D4B6847B5C012AA60B99FF MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 21F994EE50D4B6847B5C012AA60B99FF MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 2A1E41C2BE4CE66438471882D627D3A3 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 2A1E41C2BE4CE66438471882D627D3A3 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 435B99166B1ADE6478B3790BCE8F8FE1 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 435B99166B1ADE6478B3790BCE8F8FE1 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 44C2AF74841DCBD4FA069B9143AA8424 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 44C2AF74841DCBD4FA069B9143AA8424 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 4BEA594979BAED93C82408E6FE57CE7A MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 4BEA594979BAED93C82408E6FE57CE7A MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120704FF MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120704FF MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 51DDCFE42A4298D4484A58D7B16FF88A MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 51DDCFE42A4298D4484A58D7B16FF88A MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 56BA44C6A819C384A95F387DD1878A2B MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 56BA44C6A819C384A95F387DD1878A2B MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 6414876250E69FF3395387C6C7F05BEB MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 6414876250E69FF3395387C6C7F05BEB MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 68AB67CA7DA73301B744BA0000000010 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 68AB67CA7DA73301B744BA0000000010 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 78F2732D2AD77F741A20FA12188BAE2A MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 78F2732D2AD77F741A20FA12188BAE2A MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 84b9c17023c712640acaf308593282f8 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 84b9c17023c712640acaf308593282f8 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: 9eab5ec6ac3d99b498a1d16c1c815acf MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 9eab5ec6ac3d99b498a1d16c1c815acf MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: A840CE732A18A254D8F1B32E10E867D7 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: A840CE732A18A254D8F1B32E10E867D7 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: b25099274a207264182f8181add555d0 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: b25099274a207264182f8181add555d0 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: C9335768C821DD4438FBA0D5A6DB2879 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: C9335768C821DD4438FBA0D5A6DB2879 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: D01D779AA9894D040B1B549045155634 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: D01D779AA9894D040B1B549045155634 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: EFEE0228DC83E77358593193D847A0EC MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: EFEE0228DC83E77358593193D847A0EC MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: F2ACB6ACBEDEF80458B01304B41EA616 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: F2ACB6ACBEDEF80458B01304B41EA616 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401 MSI (s) (18:18) [12:03:59:978]: Setting cached product context: machine assigned for product: F904F79EC1E90A247BD267A587FD6369 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: F904F79EC1E90A247BD267A587FD6369 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:978]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:978]: SRSetRestorePoint skipped for this transaction. MSI (s) (18:18) [12:03:59:978]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 MSI (s) (18:18) [12:03:59:978]: File will have security applied from OpCode. MSI (s) (18:18) [12:03:59:993]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi' against software restriction policy MSI (s) (18:18) [12:03:59:993]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi has a digital signature MSI (s) (18:18) [12:03:59:993]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi is permitted to run because the user token authorizes execution (system or service token). MSI (s) (18:18) [12:03:59:993]: End dialog not enabled MSI (s) (18:18) [12:03:59:993]: Original package ==> C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\Sophos AutoUpdate.msi MSI (s) (18:18) [12:03:59:993]: Package we're running from ==> C:\Windows\Installer\2a15531b.msi MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: Uninstall Flags override found. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: Uninstall VersionNT override found. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: Uninstall ServicePackLevel override found. MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}'. MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: MSCOREE not loaded loading copy from system32 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Machine policy value 'DisablePatch' is 0 MSI (s) (18:18) [12:03:59:993]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (18:18) [12:03:59:993]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (18:18) [12:03:59:993]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}'. MSI (s) (18:18) [12:03:59:993]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (18:18) [12:03:59:993]: Transforms are not secure. MSI (s) (18:18) [12:03:59:993]: Note: 1: 2205 2: 3: Control MSI (s) (18:18) [12:03:59:993]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\TEMP\Sophos Autoupdate 5.6.388 install log 20170706 120359.txt'. MSI (s) (18:18) [12:03:59:993]: Command Line: REBOOT=ReallySuppress ARPSYSTEMCOMPONENT=1 CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=5384 MSI (s) (18:18) [12:03:59:993]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{40D9BA56-04A5-416E-B329-ADF2802FA67F}'. MSI (s) (18:18) [12:03:59:993]: Product Code passed to Engine.Initialize: '' MSI (s) (18:18) [12:03:59:993]: Product Code from property table before transforms: '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}' MSI (s) (18:18) [12:03:59:993]: Product Code from property table after transforms: '{E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E}' MSI (s) (18:18) [12:03:59:993]: Product registered: entering maintenance mode MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Product {E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E} is admin assigned: LocalSystem owns the publish key. MSI (s) (18:18) [12:03:59:993]: Product {E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E} is managed. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: MSI_LUA: Credential prompt not required, user is an admin MSI (s) (18:18) [12:03:59:993]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'. MSI (s) (18:18) [12:03:59:993]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: Specifed source is not already in a list. MSI (s) (18:18) [12:03:59:993]: User policy value 'SearchOrder' is 'nmu' MSI (s) (18:18) [12:03:59:993]: Machine policy value 'DisableBrowse' is 0 MSI (s) (18:18) [12:03:59:993]: Machine policy value 'AllowLockdownBrowse' is 0 MSI (s) (18:18) [12:03:59:993]: Adding new sources is allowed. MSI (s) (18:18) [12:03:59:993]: Using cached product context: machine assigned for product: 8A0DD28EC5E027D4D8ED14BBF00CB6E3 MSI (s) (18:18) [12:03:59:993]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (s) (18:18) [12:03:59:993]: Note: 1: 1729 MSI (s) (18:18) [12:03:59:993]: Product: Sophos AutoUpdate XG -- Configuration failed. MSI (s) (18:18) [12:03:59:993]: Windows Installer reconfigured the product. Product Name: Sophos AutoUpdate XG. Product Version: 5.6.388. Product Language: 1033. Manufacturer: Sophos Limited. Reconfiguration success or error status: 1638. MSI (s) (18:18) [12:03:59:993]: MainEngineThread is returning 1638 MSI (s) (18:1C) [12:03:59:993]: No System Restore sequence number for this installation. Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. {E82DD0A8-0E5C-4D72-8DDE-41BB0FC06B3E} MSI (s) (18:1C) [12:03:59:993]: User policy value 'DisableRollback' is 0 MSI (s) (18:1C) [12:03:59:993]: Machine policy value 'DisableRollback' is 0 MSI (s) (18:1C) [12:03:59:993]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (18:1C) [12:03:59:993]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (18:1C) [12:03:59:993]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (18:1C) [12:03:59:993]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (18:1C) [12:03:59:993]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (18:1C) [12:03:59:993]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (18:1C) [12:03:59:993]: Restoring environment variables MSI (c) (08:C4) [12:03:59:993]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (08:C4) [12:03:59:993]: MainEngineThread is returning 1638 === Verbose logging stopped: 7/6/2017 12:03:59 ===